Rose Goldbranch

• Upheld cleanliness, safety, and organization in the store to elevate the customer experience.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Developed strong working relationships with staff, fostering a positive work environment.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Analyzed sales data to identify trends and adjust inventory orders accordingly.
• Improved customer satisfaction by resolving complaints and inquiries promptly.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.

Finding new clients for transportation and logistics services with respect to the profit of the company,
•Participating in development of current customers and their operations
•Conducting regular review sessions with assigned accounts from different sectors
•Analysing and evaluating market information, activities and possibilities for feasible offers
• Coordinate activities with multiple teams such as pricing, tender management and operations for quotation process
• Ensure to complete, timely and accurate reporting in CRM system and other tools