Rose Gomez
Fort Worth,TX
Summary
I am an organized Operations Lead with more than 20 years of experience leading associates. I maintain a detailed approach to planning and maintaining operational KPI's, as well as recommending change and overseeing day-to-day employee coordination and communication. I have a resourceful knowledge of associate engagement and motivational tactics that help improve teams, and achieve operational goals.
Overview
22
22
years of professional experience
Work History
DoTERRA Operations Lead
Saddle Creek Corporation
05.2018 - Current
- Performed quality control audits as well as conducted cycle counts to maintain the correct on-hand inventory.
- Managed and allocated staff and materials to meet production goals.
- Oversaw problem resolution to address barriers to operational efficiency.
- Conducted GEMBA walks to improve processes within the doTERRA operation.
- Led 5S walks to maintain LEAN standards throughout the account.
Quality Control Lead
Uniden
10.2001 - 09.2017
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Improved quality processes for increased efficiency and effectiveness.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
Education
Associate of Science - Medical Assistance
Arlington Medical Institute
Arlington, TX09.2014
Skills
- Report Exceptions
- Materials Planning and Logistics
- Maintain Systems
- Continuous Quality Improvement (CQI)
- Improve Performance
- Operational Standards
- Leadership
- Monthly Inventory
- Employee Engagement
Timeline
DoTERRA Operations Lead
Saddle Creek Corporation
05.2018 - Current
Quality Control Lead
Uniden
10.2001 - 09.2017
Associate of Science - Medical Assistance
Arlington Medical Institute