Addressed customer concerns promptly and professionally, de-escalating issues to maintain positive guest experiences.
Utilized Toast POS to manage orders, split checks, handle tabs, apply discounts, and ensure smooth coordination between bar and kitchen.
Supervised front-of-house operations during shifts, including opening and closing procedures, staff delegation, and real-time problem-solving.
Managed up to 6 staff during busy shifts at San Ginés.
Prepared signature and classic cocktails efficiently in a fast-paced bar environment, delivering exceptional guest experiences.
FOH Manager
Ramen Tatsu-ya
09.2021 - 05.2025
Managed a small team utilizing skills such as task delegation, communication, and problem solving
Trained staff and fostered a collaborative work environment
Operated Toast POS system to input orders, process payments, manage tabs with broad comprehension and accuracy.
Resolved complex customer care issues, ensuring seamless service delivery
Oversaw administrative tasks such as inventory, cash management, and cross-team communication
Bartender/Barista
The Meteor
05.2025 - 06.2025
Curated and served natural wine selections—including reds, rosés, whites, and skin-contact (orange) wines—both by the glass and as bottles, fostering relaxed and informed guest experiences
Crafted specialty coffee drinks—from espresso to unique seasonal concoctions—synergizing café and wine bar atmospheres in a singular, inviting environment
Provided exceptional front-of-house service in a blended café, bar, pizzeria, and bike shop setting, engaging with guests in a laid-back yet dynamic South Congress neighborhood locale
Server
Fabrik Austin • Chef-Owner Je Wallerstein
11.2024 - 01.2025
Delivered curated service for 5- and 7-course vegan tasting menus, guiding guests seamlessly through Japanese, Nordic, and Italian–inspired flavor profiles in an intimate micro-restaurant setting
Presented detailed menu and optional wine or saké pairings
Ensured flawless timing and pacing across courses in a reservation-only environment, maintaining smooth coordination with kitchen staff and attentiveness to guest needs.
Graphic Designer
Center for Students in Recovery
06.2019 - 08.2020
Developed and maintained brand identity, enhancing visual consistency and recognition
Designed diverse materials including posters, brochures, workbooks, and newsletters
Managed and updated social media assets, boosting engagement and reach
Improved design processes, resulting in more efficient production timelines
Collaborated with team to ensure alignment with organizational goals
Education
Bachelor of Science - Arts and Entertainment Technologies
The University of Texas At Austin
Austin, TX
05.2020
Timeline
Bartender/Barista
The Meteor
05.2025 - 06.2025
Shift Lead/Bartender/Barista
San Ginés
05.2025 - 08.2025
Server
Fabrik Austin • Chef-Owner Je Wallerstein
11.2024 - 01.2025
FOH Manager
Ramen Tatsu-ya
09.2021 - 05.2025
Graphic Designer
Center for Students in Recovery
06.2019 - 08.2020
Bachelor of Science - Arts and Entertainment Technologies
NA at Clínica San Gabriel (Grupo San Pablo) Enfermera UCI Adultos, Clínica San Juan Bautista (Grupo San Pablo)NA at Clínica San Gabriel (Grupo San Pablo) Enfermera UCI Adultos, Clínica San Juan Bautista (Grupo San Pablo)