Rose Holliday
Franklin,GA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
21
21
years of professional experience
Work History
RMA
Emory
09.2003 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing patients for in office procedures and sterilizing instruments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Measured patient spirometry.
- EMR specialist
Certified Registered Central Service Tech II
WellStar
LaGrange, Ga
10.2023 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
- Inspected sterile package integrity prior to distribution.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Verified and maintained proper documents and records for sterilization.
- Demonstrated strong problem-solving skills when troubleshooting issues with autoclaves or other sterilization equipment.
- Corrected instrument sets according to current standards and established count sheets and instrument tracking systems.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Recorded biologicals and test results.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
- Ensured strict adherence to regulatory guidelines during decontamination processes, mitigating risks associated with improper handling of biohazardous materials.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Promoted a safe working environment, adhering to established guidelines for handling hazardous materials.
- Ordered and restocked supplies for decontamination and surgical areas.
- Established constructive relationships with vendors, facilitating timely delivery of supplies necessary for daily operations.
- Facilitated seamless communication between departments, coordinating with clinical staff on equipment needs and availability.
- Identified parameters and sterilization method required for each item to be sterilized.
Education
Medical Assistant Degree - Medical Assisting
West Ga. Technical College
La Grange, GA05.1999
Skills
- Medical Records Management
- Rapid Strep Testing
- Exam Room Preparation
- Patient Toileting
- EMR Systems
- Assisting with Physical Exams
- Administrative Duties
- Foley Catheter Insertion and Removal
- Charting Expertise
- Processing Specimens
- Customer Service
- Patient Medical Histories
- Pulse Oximetry
- Simple Dressings
- Patient Skin and Nail Care
- Sterile Procedures and Techniques
- Privacy and Confidentiality
- Endometrial Biopsy
- Advanced Anatomy Knowledge
- Clerical Support
- Catheter Change and Preparation
- Human Anatomy and Physiology
- Proper Sterilization Techniques
- Wound Care and Irrigation
- Restocking Lab Supplies
- Direct Patient Care
- Medical Histories and Vital Statistics
- EKG Set Up and Monitoring
- Recording Vital Signs
- Patient Management
- Basic Laboratory Tests
- Using Centrifuges
- Ambulating and Repositioning Patients
- Reading Comprehension
- Efficiency Improvement
- Specimen Collection
- Complex Problem-Solving
- OB/GYN Procedures
- Medication Administration
- Communicating with Patient Families
- Medical Terminology
- EPIC EMR
- Patient Health Information Access
- Patient Assessments
- Recording Test Results
- IDX Appointment Scheduling
- Stocking Supplies
- Family Education
- Medical Procedures Understanding
- Electronic Medical Record
- Vaccination Administration
- First Aid
- Proper Waste Disposal
- Electrocardiography
- Phlebotomy
- Decontaminating Surgical Instruments
- Tool Sterilizing
- Wrapping Procedures
- Decontamination and Sanitation
- Equipment Testing
- Instrument Storage
- Processing Instruments
- Instrument Inspection
- Sterilizer Operation
- Equipment Disinfection
- Quality Assurance and Control
- Steam Autoclaves Operation
Timeline
Certified Registered Central Service Tech II
WellStar
10.2023 - Current
RMA
Emory
09.2003 - Current
Medical Assistant Degree - Medical Assisting
West Ga. Technical College
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