Summary
Overview
Work History
Education
Timeline
Skills
Generic
Rose Humphrey

Rose Humphrey

Registrar
Walton,KY

Summary

Experienced Senior Registrar with 14 years of experience. Successfully handling paperwork, recordkeeping and customer service functions. Knowledgeable about related regulations and best practices. Eager to help customers and other staff efficiently and with upbeat attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Registration position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

39
39
years of professional experience

Work History

Registrar

St Elizabeth Healthcare
12.2014 - Current
  • Upheld HIPAA regulations and standards for protecting patient information.
  • Improvement and customer satisfaction surveys to evaluate patient care.
  • Collected copays and standard ask POS as required.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Cultivated interpersonal skills by building positive relationships with others.

Lead Registrar

Hardin Medical Center
08.2010 - 09.2014
  • Performed regular quality and validation assessments on patient data to verify accuracy.
  • Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
  • Collected copays and standard ask as required.
  • Worked effectively in fast-paced environments.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Senior Teller

US Bank NA
02.1985 - 03.2010
  • Enhanced customer satisfaction by efficiently processing transactions, addressing inquiries, and providing tailored financial advice.
  • Streamlined daily operations for improved efficiency by implementing new teller procedures and training junior staff members.
  • Boosted branch sales performance with proactive cross-selling of bank products and services to meet individual customer needs.
  • Meticulously monitored cash drawer activity, ensuring accuracy in transaction processing and adherence to strict security protocols.
  • Conducted thorough audits of teller cash drawers, vaults, and ATMs, contributing to branch compliance with internal controls and regulatory standards.
  • Resolved complex customer issues promptly and professionally, maintaining a focus on achieving positive outcomes for both the client and the bank.
  • Delivered exceptional service while managing high-volume cash transactions during peak business hours without compromising accuracy or efficiency levels.
  • Performed general teller duties for drive-thru line.
  • Maintained, organized and stocked teller window areas.
  • Handled foreign currency and performed currency transaction reports.
  • Managed shift schedule for team of 10
  • Managed daily bank operations by processing customer transactions and providing exceptional customer service.
  • Mentored and trained new tellers on bank procedures and customer service standards.
  • Maintained friendly and professional customer interactions.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Executed wire transfers, stop payments and account transfers.
  • Trained new hires on customer service policies and procedures.

Education

High School Diploma -

Holmes High School
Covington, KY
06.1975

Timeline

Registrar

St Elizabeth Healthcare
12.2014 - Current

Lead Registrar

Hardin Medical Center
08.2010 - 09.2014

Senior Teller

US Bank NA
02.1985 - 03.2010

High School Diploma -

Holmes High School

Skills

  • HIPAA Regulations
  • Active Listening
  • Decision-Making
  • Problem-solving abilities
  • Time Management
  • Epic software
  • Self Motivation
  • Admissions and Registrations
  • Customer Communication
  • Wire Transfer

Similar Profiles

CREATE PROFILE
Rose HumphreyRegistrar