Skilled Audit Retail Peer Review Coordinator with 25 years in banking, progressing through positions of increasing responsibility and establishing continuous record of success.
Overview
18
18
years of professional experience
Work History
Retail Peer Review Coodinator
Gulf Coast Bank & Trust Company
02.2018 - Current
Enhanced review processes by implementing streamlined coordination strategies and effective communication techniques.
Reduced project completion times by efficiently allocating resources and prioritizing tasks according to deadlines.
Improved team collaboration through regular meetings, clear expectations, and constructive feedback sessions.
Boosted department productivity by identifying bottlenecks and streamlining workflow processes for optimal efficiency.
Schedule and perform branch audits annually and keep Peer Reviews updated and current to existing policies and procedures review findings with Branch Managers
Operations Officer
Gulf Coast Bank & Trust Company
02.2015 - 01.2018
Streamlined operational processes by identifying inefficiencies and implementing targeted solutions.
Enhanced productivity through developing and implementing effective standard operating procedures.
Managed cross-functional teams for the successful completion of projects within budget and timeline constraints.
Oversaw financial reporting, ensuring accuracy and compliance with regulatory requirements.
Analyzed performance metrics, identifying areas for improvement and implementing necessary changes.
Mentored junior team members, fostering professional development and enhancing overall team performance.
Loan Service Representative
Gulf Coast Bank & Trust Company
02.2006 - 02.2015
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained relationships with customers, lenders and other third parties.
Established plans and payoffs for customers' loans, prioritizing control of overall costs.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
High School Diploma -
West Jefferson High School
Harvey, LA
05.1997
Skills
Report Writing
Audit Planning
Internal Auditing
Annual reports
Audit reporting
Security knowledge
Fraud Detection
Deposit and withdrawal management
Money Handling
Rapid 10-key data entry
Multitasking
Customer Service
Payment Processing
Insurance Billing
Audit Coordination
Timeline
Retail Peer Review Coodinator
Gulf Coast Bank & Trust Company
02.2018 - Current
Operations Officer
Gulf Coast Bank & Trust Company
02.2015 - 01.2018
Loan Service Representative
Gulf Coast Bank & Trust Company
02.2006 - 02.2015
High School Diploma -
West Jefferson High School
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