Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rose Jaycox

Marrero,LA

Summary

Skilled Audit Retail Peer Review Coordinator with 25 years in banking, progressing through positions of increasing responsibility and establishing continuous record of success.

Overview

18
18
years of professional experience

Work History

Retail Peer Review Coodinator

Gulf Coast Bank & Trust Company
02.2018 - Current
  • Enhanced review processes by implementing streamlined coordination strategies and effective communication techniques.
  • Reduced project completion times by efficiently allocating resources and prioritizing tasks according to deadlines.
  • Improved team collaboration through regular meetings, clear expectations, and constructive feedback sessions.
  • Boosted department productivity by identifying bottlenecks and streamlining workflow processes for optimal efficiency.
  • Schedule and perform branch audits annually and keep Peer Reviews updated and current to existing policies and procedures review findings with Branch Managers

Operations Officer

Gulf Coast Bank & Trust Company
02.2015 - 01.2018
  • Streamlined operational processes by identifying inefficiencies and implementing targeted solutions.
  • Enhanced productivity through developing and implementing effective standard operating procedures.
  • Managed cross-functional teams for the successful completion of projects within budget and timeline constraints.
  • Oversaw financial reporting, ensuring accuracy and compliance with regulatory requirements.
  • Analyzed performance metrics, identifying areas for improvement and implementing necessary changes.
  • Mentored junior team members, fostering professional development and enhancing overall team performance.

Loan Service Representative

Gulf Coast Bank & Trust Company
02.2006 - 02.2015
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

High School Diploma -

West Jefferson High School
Harvey, LA
05.1997

Skills

  • Report Writing
  • Audit Planning
  • Internal Auditing
  • Annual reports
  • Audit reporting
  • Security knowledge
  • Fraud Detection
  • Deposit and withdrawal management
  • Money Handling
  • Rapid 10-key data entry
  • Multitasking
  • Customer Service
  • Payment Processing
  • Insurance Billing
  • Audit Coordination

Timeline

Retail Peer Review Coodinator

Gulf Coast Bank & Trust Company
02.2018 - Current

Operations Officer

Gulf Coast Bank & Trust Company
02.2015 - 01.2018

Loan Service Representative

Gulf Coast Bank & Trust Company
02.2006 - 02.2015

High School Diploma -

West Jefferson High School
Rose Jaycox