Detail-oriented operations and workforce management professional with expertise in real-time analytics, scheduling, and resource planning. Skilled in developing data-driven strategies to improve operational efficiency and meet organizational goals. Adept at leveraging tools like Microsoft Excel and creating innovative solutions to complex challenges.
Streamlined scheduling and workforce optimization, ensuring balanced coverage to meet KPIs.
Developed data-driven solutions and reports to monitor and enhance team performance.
Utilized Microsoft Excel and Google Suite to create predictive models for staffing needs.
Designed training materials and processes to improve attendance and scheduling practices.
Collaborated with leadership to implement effective workforce strategies.
Conducted data analysis to track turnover, absenteeism, and employee performance metrics.
Streamlined employee recognition programs to align with organizational goals.
Maintained compliance and optimized operations by standardizing processes.
Managed workforce transitions and supported strategic HR initiatives.
Compiled and analyzed data to support patient eligibility and treatment planning.
Coordinated interdepartmental workflows to improve efficiency and accuracy.
Reviewed and organized records to meet compliance and business needs.
Data Analysis & Reporting
1. Optimized Workforce Operations:
Streamlined scheduling processes, reducing employee absenteeism by 15% and improving coverage accuracy at Cohere Health.
2. Enhanced Reporting Accuracy:
Developed and implemented real-time analytics dashboards that improved decision-making for leadership teams.
3. Process Improvement:
Created and standardized workflows that increased operational efficiency by 20%, ensuring consistent adherence to KPIs.
4. Cost Savings:
Analyzed resource allocation to identify inefficiencies, reducing labor costs by 10% without compromising service quality.
5. Leadership in HR Analytics:
Designed turnover rate analysis reports that identified key trends, leading to a 10% reduction in employee attrition at Hard Rock Casino.
6. Innovative Training Development:
Designed new-hire training materials at Cohere Health, resulting in a 30% improvement in onboarding efficiency.
7. Conflict Resolution Expertise:
Successfully mediated workplace conflicts, boosting employee satisfaction scores by 12%.
8. Recognition Program Implementation:
Coordinated employee recognition programs that improved morale and increased productivity across departments.
9. Compliance Excellence:
Maintained 100% compliance with federal and state labor laws and HIPAA regulations throughout HR tenure.