Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AssistantManager
Rose Jefko

Rose Jefko

Operations And Analytics Professional
Rockford,IL

Summary

Detail-oriented operations and workforce management professional with expertise in real-time analytics, scheduling, and resource planning. Skilled in developing data-driven strategies to improve operational efficiency and meet organizational goals. Adept at leveraging tools like Microsoft Excel and creating innovative solutions to complex challenges.

Overview

7
7
years of professional experience

Work History

Workforce Management Analyst

Cohere Health
10.2020 - 11.2023

Streamlined scheduling and workforce optimization, ensuring balanced coverage to meet KPIs.


Developed data-driven solutions and reports to monitor and enhance team performance.


Utilized Microsoft Excel and Google Suite to create predictive models for staffing needs.


Designed training materials and processes to improve attendance and scheduling practices.


Collaborated with leadership to implement effective workforce strategies.

Human Resources Specialist

Hard Rock Casino
11.2023 - Current

Conducted data analysis to track turnover, absenteeism, and employee performance metrics.


Streamlined employee recognition programs to align with organizational goals.


Maintained compliance and optimized operations by standardizing processes.


Managed workforce transitions and supported strategic HR initiatives.

Intake Specialist

Option Care
02.2018 - 10.2020

Compiled and analyzed data to support patient eligibility and treatment planning.

Coordinated interdepartmental workflows to improve efficiency and accuracy.

Reviewed and organized records to meet compliance and business needs.

Education

Associates - Allied Health.

Rockford Career College
Rockford, IL
03.2018

Skills

Data Analysis & Reporting

Accomplishments

1. Optimized Workforce Operations:


Streamlined scheduling processes, reducing employee absenteeism by 15% and improving coverage accuracy at Cohere Health.


2. Enhanced Reporting Accuracy:


Developed and implemented real-time analytics dashboards that improved decision-making for leadership teams.

3. Process Improvement:


Created and standardized workflows that increased operational efficiency by 20%, ensuring consistent adherence to KPIs.

4. Cost Savings:


Analyzed resource allocation to identify inefficiencies, reducing labor costs by 10% without compromising service quality.


5. Leadership in HR Analytics:


Designed turnover rate analysis reports that identified key trends, leading to a 10% reduction in employee attrition at Hard Rock Casino.


6. Innovative Training Development:


Designed new-hire training materials at Cohere Health, resulting in a 30% improvement in onboarding efficiency.


7. Conflict Resolution Expertise:


Successfully mediated workplace conflicts, boosting employee satisfaction scores by 12%.


8. Recognition Program Implementation:


Coordinated employee recognition programs that improved morale and increased productivity across departments.


9. Compliance Excellence:


Maintained 100% compliance with federal and state labor laws and HIPAA regulations throughout HR tenure.

Timeline

Human Resources Specialist

Hard Rock Casino
11.2023 - Current

Workforce Management Analyst

Cohere Health
10.2020 - 11.2023

Intake Specialist

Option Care
02.2018 - 10.2020

Associates - Allied Health.

Rockford Career College
Rose JefkoOperations And Analytics Professional