Rose Joseph
Malden,MA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
9
9
years of professional experience
Work History
Private Elderly Caregiver
Self-employeed
Malden, MA
02.2021 - 11.2023
- Assisted elderly clients with daily living activities such as bathing, dressing, grooming and toileting.
- Provided companionship and emotional support to elderly clients by engaging in meaningful conversations.
- Performed light housekeeping tasks including laundry, vacuuming, dusting and preparing meals.
- Administered medications to elderly clients according to prescribed instructions.
- Monitored vital signs such as temperature, pulse rate and respiration of elderly clients.
- Ensured proper nutrition for all elderly clients through meal planning, grocery shopping and food preparation.
- Provided assistance with mobility issues such as walking or transferring from bed to wheelchair.
Retail Sales Associate
Macy's
Burlington, MA
11.2015 - 07.2016
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Stocked shelves with merchandise according to company standards.
- Processed returned merchandise according to company policies.
- Completed transactions in an efficient manner while providing excellent customer service.
- Handled customer complaints in a professional manner.
- Promoted special offers and discounts to encourage additional purchases.
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
Babysitter
Self-employeed
Cambridge, MA
09.2014 - 10.2015
- Organizing playdates with other children and providing supervision during outdoor activities.
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Developing creative ways to encourage learning through everyday experiences.
Education
Some College (No Degree) - Accounting
St. John's University
Jamaica, NYSkills
- Customer Service
- Order Processing
- Cash Register Operation
- Retail Sales
- Fluent in French and English
- Store Maintenance
Timeline
Private Elderly Caregiver
Self-employeed
02.2021 - 11.2023
Retail Sales Associate
Macy's
11.2015 - 07.2016
Babysitter
Self-employeed
09.2014 - 10.2015
Some College (No Degree) - Accounting
St. John's University
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