Summary
Overview
Work History
Education
Skills
Timeline
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Rose Joseph

Miramar,FL

Summary

Dynamic professional with expertise in cash handling and customer service, honed at Hard Rock Casino. Proven ability to navigate complex situations with empathy and attention to detail, ensuring compliance and minimizing errors. Strong teamwork and problem-solving skills drive successful outcomes in fast-paced environments. Committed to excellence and continuous improvement.

Overview

6
6
years of professional experience

Work History

Cash Operation, Specialty Banker

Hard Rock Casino
10.2023 - 04.2025
  • Navigated challenging situations calmly while demonstrating empathy towards customers experiencing financial difficulties or disputes over transactions.
  • Maintained up-to-date knowledge of current industry trends and regulatory changes to provide accurate advice on financial matters.
  • Demonstrated strong attention to detail when processing transactions and maintaining accurate records, minimizing errors and discrepancies throughout daily operations.
  • Supported branch operations by adhering to policies, procedures, and audit requirements, ensuring a consistently safe and compliant work environment.

Packing, Shipping, and Receiving Assembler

Macy's
08.2021 - 06.2023
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Expedited order processing time through effective organization and prioritization of tasks.
  • Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
  • Sustained a clean work environment following workplace safety guidelines to prevent accidents or injuries on the job site.

Server Assistant

Tradition Dedham
06.2019 - 08.2020
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.

Education

Associate of Arts - Nursing

Broward College
Pembroke Pines, FL
06-2027

High School Diploma -

Martinsburg High School
Martinsburg, WV
06-2020

Skills

  • Teamwork
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Active listening
  • Cash handling expertise
  • Self motivation

Timeline

Cash Operation, Specialty Banker

Hard Rock Casino
10.2023 - 04.2025

Packing, Shipping, and Receiving Assembler

Macy's
08.2021 - 06.2023

Server Assistant

Tradition Dedham
06.2019 - 08.2020

Associate of Arts - Nursing

Broward College

High School Diploma -

Martinsburg High School

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Rose Joseph