Summary
Overview
Work History
Education
Skills
Timeline
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Rose Joy Poovathinkal

New city,NY

Summary

Dynamic and compassionate professional with a strong work ethic, experienced in patient care and customer service at Sunrise Assisted Living and Memory Care. Proven ability to enhance resident comfort and dignity while effectively training staff on safety protocols. Skilled in clinical documentation and adept at problem-solving in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Part Time Concierge

Sunrise Assisted Living and Memory Care
09.2025 - Current
  • Assisted guests with inquiries, providing accurate information about amenities and services.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Supported front desk operations by managing guest check-ins and check-outs efficiently.

Part Time Patient Care Associate

Sunrise Assisted Living and Memory Care
04.2023 - Current
  • Assisted residents with daily living activities, ensuring comfort and dignity.
  • Provided emotional support to residents and families, fostering a compassionate environment.
  • Trained new staff on best practices in patient care and safety protocols.
  • Documented patient care activities accurately and promptly in electronic health records.

Part Time Housekeeper

Sunrise Assisted Living and Memory Care
01.2023 - 04.2023

Social Work Trainee

Tribal Unity For Development Initiative
01.2022 - 06.2022

Part Time Patient Care Associate

Dentech Multispecialty Dental Clinic
06.2021 - 12.2021

Education

Bachelor of Science - Nursing

Dominican University
Orangeburg
05-2026

Bachelor's in Social Work -

Calicut University
India
03-2021

Biology

Higher Secondary Education
India
03-2017

Skills

  • Customer service
  • Highly adaptable
  • Strong work ethic
  • Effective problem solving
  • Patient Care and safety
  • Clinical documentation

Timeline

Part Time Concierge

Sunrise Assisted Living and Memory Care
09.2025 - Current

Part Time Patient Care Associate

Sunrise Assisted Living and Memory Care
04.2023 - Current

Part Time Housekeeper

Sunrise Assisted Living and Memory Care
01.2023 - 04.2023

Social Work Trainee

Tribal Unity For Development Initiative
01.2022 - 06.2022

Part Time Patient Care Associate

Dentech Multispecialty Dental Clinic
06.2021 - 12.2021

Bachelor of Science - Nursing

Dominican University

Bachelor's in Social Work -

Calicut University

Biology

Higher Secondary Education

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Rose Joy Poovathinkal