Rose Jurgensen
Dearborn,MI
Summary
Well experienced, result oriented and dedicated leader in institutional settings with the ability to mentor and supervise entry level employees transforming them into confident team members. Key strengths include: Highly organized with strong leadership skills, Time and budget management skills, Effective problem solver, Adept at building rapport with clients, Excellent communication and interpersonal skills, Goal orientated, eFinance Champion.
Diligent Dining Services Director with extensive experience in overseeing dining services operations. Managed diverse teams to consistently improve service quality and operational efficiency. Demonstrated leadership through successful implementation of cost-saving initiatives and menu innovations. .
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Dining Services
Morrison Living, Beaumont Commons
08.2023 - Current
- Streamlined operations for increased efficiency by optimizing staff schedules and task assignments.
- Oversaw successful catering events, ensuring seamless execution and client satisfaction.
- Fostered a positive work environment by cultivating strong teamwork amongst all departments.
- Established effective communication channels between kitchen and front-of-house teams for smooth daily operations.
- Conducted regular performance evaluations of staff members, providing constructive feedback for professional growth success.
- Managed budget effectively, reducing unnecessary expenses while maintaining quality standards.
- Maintained strict health and safety standards in accordance with local regulations, resulting in zero violations during tenure.
- Implemented comprehensive staff training program, improving service quality and consistency.
- Implemented customer feedback systems to continually improve upon services offered.
- Launched seasonal menus featuring locally-sourced ingredients, appealing to diverse clientele tastes while supporting regional agriculture businesses.
- Partnered with campus organizations on fundraising initiatives through themed meal events.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Director of Dining Services
Unidine
11.2022 - 07.2023
- Maintained strict health and safety standards in accordance with local regulations, resulting in zero violations during tenure.
- Implemented comprehensive staff training program, improving service quality and consistency.
- Managed budget effectively, reducing unnecessary expenses while maintaining quality standards.
- Conducted regular performance evaluations of staff members, providing constructive feedback for professional growth success.
- Oversaw food preparation and monitored safety protocols.
Director of Dining Services
Gold Country Health Center, Unidine
02.2019 - 11.2021
- Streamlined operations for increased efficiency by optimizing staff schedules and task assignments.
- Developed tailored dietary offerings for guests with specific needs or restrictions.
- Improved inventory management system, minimizing waste and maximizing product freshness.
- Oversaw successful catering events, ensuring seamless execution and client satisfaction.
- Collaborated with marketing team to develop promotional strategies that attracted new customers and increased revenue.
- Established effective communication channels between kitchen and front-of-house teams for smooth daily operations.
- Fostered a positive work environment by cultivating strong teamwork amongst all departments.
- Conducted regular performance evaluations of staff members, providing constructive feedback for professional growth success.
- Managed budget effectively, reducing unnecessary expenses while maintaining quality standards.
- Implemented comprehensive staff training program, improving service quality and consistency.
- Maintained strict health and safety standards in accordance with local regulations, resulting in zero violations during tenure.
CDM, Nutrition Service Manager
Vineyards Healthcare
04.2018 - 02.2019
- Direct supervisor of dietary staff
- Checking for new admits and filling out new diet cards
- New dietary staff training
- Ordering agent of $18,000 monthly budget – 2 shipments per week
- Baking desserts for coffee social, lunch and dinner
- Back-up for all shifts
- Responsible for call-ins and finding replacement workers
- Checking tray lines and menu spreadsheets
- Knowledge of policy and procedure accuracy
- Preparing monthly schedule
- Interviewing and hiring staff for dietary staff
- Annual evaluation of dietary staff
- Inputting personal data into computer re: diet orders from Dr
- Contact person to all outside associates for dietary services
- Inventory and rotation control of storeroom
- Cleaning and defrosting refrigerators and freezers
- Liaison between residents and dietician
- Phone: 925 443-1800
Director of Food and Nutrition Services
Wine Country Care Center
03.2015 - 04.2018
- Direct supervisor of dietary staff
- Checking for new admits and filling out new diet cards
- New dietary staff training
- Ordering agent of $18,000 monthly budget – 2 shipments per week
- Baking desserts for coffee social, lunch and dinner
- Back-up for all shifts
- Responsible for call-ins and finding replacement workers
- Checking tray lines and menu spreadsheets
- Knowledge of policy and procedure accuracy
- Preparing monthly schedule
- Interviewing and hiring staff for dietary staff
- Annual evaluation of dietary staff
- Inputting personal data into computer re: diet orders from Dr
- Contact person to all outside associates for dietary services
- Inventory and rotation control of storeroom
- Cleaning and defrosting refrigerators and freezers
- Liaison between residents and dietician
- Phone: 209 334-3760
Education
Dietetics Service Supervisor Certificate - Foods and Nutrition
Merced College
Merced, CA12.2015
AAS in Business Management - Accounting Certificate
Minnesota West Community and Technical College
Worthington, Minnesota05.2000
Skills
- Sanitation standards
- Food presentation
- Food safety compliance
- Culinary expertise
- Health inspections
- Allergy awareness
- Teamwork and collaboration
Certification
- November 28, 2017 Certified Dietary Manager | Certified Food Protection Professional
- March 13, 2014 ServSafe Certified
- December 10, 2014 Dietetic Service Supervisor Certificate of Training
- January 31, 2018 BLS – CPR Certification
Timeline
Director of Dining Services
Morrison Living, Beaumont Commons
08.2023 - Current
Director of Dining Services
Unidine
11.2022 - 07.2023
Director of Dining Services
Gold Country Health Center, Unidine
02.2019 - 11.2021
CDM, Nutrition Service Manager
Vineyards Healthcare
04.2018 - 02.2019
Director of Food and Nutrition Services
Wine Country Care Center
03.2015 - 04.2018
AAS in Business Management - Accounting Certificate
Minnesota West Community and Technical College
Dietetics Service Supervisor Certificate - Foods and Nutrition
Merced College
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