Summary
Overview
Work History
Education
Skills
Reading & Tennis
Timeline
Generic

Rose Kennedy

San Bernardino,CA

Summary

Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity. Strong worker with over five years of experience in Warehouse industry. Trained in Pallet Jack use with knowledge of picking and packaging. Detail-oriented with extensive knowledge of decreasing both product and supply waste.

Overview

9
9
years of professional experience

Work History

Packer Associate

Walmart
08.2018 - 03.2022
  • Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
  • Reduced product damage rates by carefully handling items during the packing process.
  • Maintained clean and safe work environment, adhering to company safety regulations and policies.
  • Collaborated with team members to ensure timely completion of daily packing tasks.
  • Increased customer satisfaction with properly packaged items, ensuring secure delivery and minimal returns.
  • Contributed to warehouse organization by keeping packing area tidy and free from clutter.
  • Supported quality control efforts by inspecting products for defects before packaging.
  • Operated various types of equipment, including pallet jacks and hand trucks, to move items efficiently around the warehouse.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.
  • Communicated effectively with supervisors regarding any issues or concerns related to the packing process.
  • Kept accurate records of packed items, updating tracking systems as needed for easy reference later on in the process.
  • Upheld brand reputation by meticulously following established guidelines for product presentation and packaging requirements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Monitored outgoing packages for proper labels and accurate address information.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Fastened and labeled containers on pallets, added stretch and shrink wrap and signed pick tickets to protect items and confirm accuracy of orders.
  • Assembled boxes, cartons and containers to package items.
  • Sorted and stacked finished items.

Grocery Warehouse Associate

Amazon
02.2013 - 04.2017
  • Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Ensured a well-stocked store by consistently replenishing shelves with fresh merchandise.
  • Maintained cleanliness and organization of aisles, promoting a pleasant shopping experience for customers.
  • Collaborated with fellow associates to complete tasks efficiently and maintain a smoothly functioning store environment.
  • Handled customer inquiries in a timely manner, addressing concerns and providing helpful solutions.
  • Contributed to store safety by quickly addressing spills or hazards, minimizing the risk of accidents.
  • Managed inventory accurately by conducting regular counts and updating records accordingly.
  • Supported loss prevention efforts by monitoring suspicious activity and reporting incidents to management as needed.
  • Streamlined product rotation process to minimize waste while ensuring the availability of fresh goods for purchase.
  • Operated cash register proficiently, processing transactions quickly while maintaining accuracy to avoid discrepancies in financial records.
  • Coordinated with department managers on promotional displays, effectively showcasing sale items to boost revenue.
  • Participated in regular meetings with store management to discuss progress toward goals and identify areas for improvement within the grocery department operations.
  • Completed special projects as assigned by management, demonstrating flexibility and adaptability within the role of Grocery Associate.
  • Elevated overall shopping experience through attention to detail when stocking shelves with easy-to-read labels facing forward.
  • Facilitated smooth operations during peak hours by assisting in bagging customer purchases, expediting the checkout process.
  • Supported store sustainability initiatives by properly sorting and disposing of materials for recycling or waste, reducing the store''s environmental impact.
  • Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Operated point-of-sale (POS) systems and handled cash, performed price checks, applied discounts and coupons and delivered excellent customer service when answering customer questions.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Put up discarded or returned merchandise, stocked and restocked front-end products and used supply items efficiently to eliminate waste and to achieve lowest supply cost.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Scanned, processed and counted inventory, reporting product ordering and shipping discrepancies to department manager.
  • Monitored thermometers for proper temperatures in cases and coolers, adjusting equipment as necessary and maintaining temperature logs to show safe storage practices.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Prepared orders for customers without delay to deliver excellent service.
  • Retrieved items for customers and verified prices.
  • Operated cash register to accurately process and record customer payments.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

High School Diploma -

Trident High School
Fontana, CA

Skills

  • Customer service orientation
  • Physical stamina
  • Maintaining equipment
  • Organizational skills
  • Continuous improvement
  • Efficient packing techniques
  • Team collaboration
  • Box assembly
  • Warehouse safety
  • Labeling expertise
  • Workplace cleanliness
  • Product inspection
  • Deadline-driven mindset
  • Adaptable to change
  • Material handling
  • Quality control
  • Attention to detail
  • Shipping and receiving
  • Order picking accuracy
  • Palletizing proficiency
  • Effective communication
  • Problem-solving abilities
  • Labeling
  • Product Organization
  • Quality Assurance
  • Product Packaging
  • Barcode Scanners
  • Food Safety Regulations
  • Packing Boxes
  • Weighing and Measuring
  • Order Picking
  • Shipment Preparation
  • Data Entry
  • Storage Organization
  • Tagging and Labeling
  • Clear Communication
  • Critical Thinking
  • Customer Relations
  • Pallet Building and Wrapping
  • Electric Pallet Jack
  • Work Well Under Pressure
  • Word Processing
  • Shipping and Receiving Documentation
  • Problem-Solving
  • Decision-Making

Reading & Tennis

I enjoyed reading a good book. I also love playing tennis, because it is a spectator sports, this way I  maintain my health and fitness, I like the social and the psychological benefits of social activity.

Timeline

Packer Associate

Walmart
08.2018 - 03.2022

Grocery Warehouse Associate

Amazon
02.2013 - 04.2017

High School Diploma -

Trident High School

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Rose Kennedy