Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
OperationsManager
Rose Larose

Rose Larose

Miami,FL

Summary

Proven leader in the catering and healthcare sectors, adept at menu planning and staff leadership, demonstrated at Hermana's Kitchen Llc with innovative marketing strategies boosting client base. Excelled in customer service and communication, ensuring high-quality care and dining experiences. Achieved significant improvements in operational efficiency and client satisfaction, without exceeding budget constraints.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Supervisor - Catering

Hermana's Kitchen Llc
01.2020 - Current
  • Collaborated with sales team to create customized menu options for diverse clientele, ensuring repeat business.
  • Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback for employee growth.
  • Coordinated seamless transitions between courses at banquets by efficiently managing serving schedules and staffing assignments.
  • Facilitated clear communication between kitchen and service staff, ensuring accurate order fulfillment and timely delivery to guests.
  • Developed successful marketing strategies that increased brand visibility, leading to a surge in new clients seeking our catering services.
  • Worked closely with vendors to negotiate contracts and secure high-quality ingredients within budgetary guidelines.
  • Ensured compliance with health department regulations, maintaining a clean, safe working environment for all staff members.
  • Handled complex logistical challenges during large-scale events involving multiple venues or simultaneous functions seamlessly coordinating between teams for effective execution.

Certified Nursing Assistant

Private Care
06.2023 - 07.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients complete range of motion exercises to prevent loss of function during care.

Cosmetologist

Touch By Rose Salon
01.2009 - 05.2023
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
  • Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
  • Developed new techniques to improve appearance of customer and provide different looks.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Developed creative techniques to provide clients with latest hairstyles.

Education

Certified Nursing Assistant Licensure -

Miami Dade Medical Campus
Miami, FL
04.2023

Cosmetologist License - Cosmetology

Miami Lakes Educational Center And Technical College
Hialeah, FL
08.2009

High School Diploma -

Hialeah High School
Hialeah, FL
06.1998

Skills

  • Food Safety Compliance
  • Menu Planning
  • Event planning proficiency
  • Food Safety
  • Staff Leadership
  • Inventory Management
  • Budgeting understanding
  • Portion Control
  • Marketing initiatives
  • Inventorying knowledge
  • Order documentation
  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Excellent Communication
  • Decision-Making

Certification

Nursing Aid

Languages

Haitian Creole
Native or Bilingual

Timeline

Certified Nursing Assistant

Private Care
06.2023 - 07.2024

Supervisor - Catering

Hermana's Kitchen Llc
01.2020 - Current

Cosmetologist

Touch By Rose Salon
01.2009 - 05.2023

Certified Nursing Assistant Licensure -

Miami Dade Medical Campus

Cosmetologist License - Cosmetology

Miami Lakes Educational Center And Technical College

High School Diploma -

Hialeah High School

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Rose Larose