Rose Lopez
Director of Nursing
Kent,WA
Summary
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
CORE QUALIFICATIONS:
Patient-oriented, dedicated, and resourceful clinical director with over 20 years of clinical experience recruiting, developing, and managing clinical staff, while planning and organizing activities consistent with agency goals and mission.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Visiting Nurse And Hospice
Care
11.2016 - 11.2017
- Recorded patients' medical history, vital statistics and test results in medical records for documentation purposes
- Assessed home situations of clients and recommended care delivery and parameters to best meet identified needs
- Administered medications to patients, carefully monitoring for adverse effects and side effects.
Home Health RN Case Manager
LOS ROBLES HOME HEALTH CARE SERVICES
Santa Barbara, CA
06.2016 - 11.2017
- Provided bedside care to patients in the field as per daily assignment
- Bedside care included but not limited to wound care/ostomy care, iv infusions, g-tube care, TPN administration and provided education/teaching to patients and caregivers
- Initial assessment for start of care and notified primary physician in developing plan of care for skilled services to be provided in the home
- Central line dressing changes, venipuncture, IV insertion
- Medication management and developed plan of care
- Notified md of changes in patient's condition and processed physician's orders
- Case communication to all clinical staff on team assigned to patient
- Provided instruction/training to nursing staff for wound care and ostomy management
- Attended case conference meetings per agency required
- To 19-23 patients in the field, bedside care included but not limited to wound care, IV infusions, g-tube care, TPN administration and provided education/teaching to patients and caregivers
- Central line dressing changes, venipuncture, IV insertion
- Notified MD of changes in patient's condition and processed physician's orders
- Case communication to all clinical staff on team assigned to patient.
RN CASE MANAGER
SILVERADO HOSPICE CARE
THOUSAND OAKS, CA
02.2015 - 06.2016
- Provided bedside care to patients in the field as per daily assignment
- Initial assessment for start of care and notified primary physician in developing plan of care for skilled services to be provided in the home
- Bedside care included but not limited to wound care/ostomy care, IV infusions, g-tube care, TPN administration and provided education/teaching to patients and caregivers
- Central line dressing changes, venipuncture, iv insertion
- Medication management and developed plan of care
- Notified md of changes in patient's condition and processed physician's orders
- Case communication to all clinical staff on team assigned to patient
- Also, provided instruction/training to nursing staff for wound care and ostomy management
- Case manager to 19-23 patients in the field, bedside care included but not limited to wound care, IV infusions, g-tube care, TPN administration and provided education/teaching to patients and caregivers
- Central line dressing changes, venipuncture, iv insertion
- Medication management and developed plan of care
- Notified md of changes in patient's condition and processed physician's orders
- Case communication to all clinical staff on team assigned to patient
RN Case Manager
Silverado Hospice
Ventura
02.2015 - 06.2016
- Assessed and evaluated patient physical, mental, and emotional status to assist with care needs
- Conducted patient assessment, prioritizing data collection based on patient condition or needs
- Provided customized patient and family education to foster continuum of care
- Maintained confidentiality in patient matters to comply with HIPAA guidelines and measures
- Reported symptoms, condition changes and vital signs to primary care doctors, patients, and families
- Utilized advanced conflict resolution skills as necessary to ensure timely resolution of issues.
Director of Nursing
Life Care Centers of America - Hallmark Manor
Federal Way, WA
07.2023 - Current
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Worked flexible hours across night, weekend, and holiday shifts.
Director Of Clinical Services
Envision Home Health Services Of Washington
Tacoma, WA
02.2023 - Current
- Direct and oversee the operations of the home health agency, ensuring compliance with all federal, state, and local regulations
- Led and team of 30 clinical personnel and support staff
- Organized and run all patient care or administrative operations and programs
- Recruit, hire and coordinate the training of new staff members
- Overseen referrals, coordinated intake of new patients and resumption of care
- Weekly case conference
- Developed and maintained computerized record management systems to store and process data, such as personnel activities and information and to produce reports.
Patient Care Manager
Assured Home Health Services, LHC Group
Renton, WA
05.2022 - 02.2023
- Assures agency compliance with all applicable laws, regulations, and standards
- Provides leadership and direction for the patient care delivery systems of a small-to-mid size medical facility within our organization
- Ensuring excellence in clinical nursing practice and delivery of patient care and facilitating
- Implementing and ensuring compliance with standards of nursing practice, which promotes optimal health care delivery while meeting all regulatory requirements
- Conducted home and field visits to maintain patient contact in accordance with program standards.
Director of Patient Care Services
Bridge Home Health & Hospice
San Diego, CA
01.2022 - 05.2022
- Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel
- Assists Clinical Managers in managing clinical teams and planning
- Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated
- Assists the Executive Director/Administrator in the preparation and administration of the organization's budget
- Interprets operational indicators to detect census changes and increases or decreases in volume, which could impact staffing levels, revenues, or expenses
- Evaluates performance of Clinical Managers
- Assists Clinical Managers to develop skills and techniques in evaluating the performance of clinicians
- Hires, evaluates, and terminates organization personnel
- Conducts clinician performance evaluations annually, or more frequently if indicated.
Nurse Clinical Supervisor
Assisted Home Health And Hospice
Santa Barbara, CA
02.2021 - 03.2022
- Responsible for and oversees the delivery of care to all patients served by the location
- Receives case referrals
- Reviews available patient information related to the case, including disciplines required, to determine home health or hospice needs
- Accountable to ensure patients meet admission criteria and make the decision to admit patients to service
- Assigns appropriate clinicians to a case, as needed
- Instructs and guides clinicians to promote more effective performance and delivery of quality home care services and is always available during operating hours to assist clinicians as appropriate
- Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing patient Plan of Care (POC)
- Monitors cases to ensure documentation is in compliance with regulatory agencies and requirements of third-party payers
- Ensures final audits/billing are completed timely and in compliance with Medicare regulations
Patient Care Manager
Hospice
Encino, CA
06.2019 - 02.2021
- Conducted home and field visits to maintain patient contact in accordance with program standards
- Served as resource and advocate for patients and family by sharing accurate information regarding benefits and coverage
- Educated members on disease processes, encouraging members to make healthy lifestyle changes.
RN Case Manager
Silverado Hospice Care
Encino, CA
06.2018 - 06.2019
- Liaised with multidisciplinary teams to organize and coordinate health and care services to meet patients' complex care needs
- Utilized advanced conflict resolution skills as necessary to ensure timely resolution of issues
- Assessed and evaluated patient physical, mental, and emotional status to assist with care needs
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
Clinical Nurse Educator
LIVINGSTON MEMORIAL VISITING NURSE ASSOCIATION
12.2017 - 12.2018
- Onboarding & Development of new RN's and LPNs in the field
- Develops and trains field preceptors to provide support and additional assistance to clinical staff
- Utilizes the agency's clinical software solution to plan, coordinate, and deliver patient care
- Assists in internal review of documentation to ensure compliance with regulatory, operational, and financial requirements
- Provides training in agencies within the region as assigned
- Participates in the implementation of annual in-service/education calendar to include the participation in conducting skills check-off and Field Observation Visits
- Cooperated with medical and nursing personnel to evaluate and improve teaching and nursing practices.
RN CASE MANAGER
VISITING NURSE AND HOSPICE CARE
11.2016 - 12.2017
- Developed individualized plan of care to perform appropriate treatments as ordered by physician
- Utilized advanced conflict resolution skills as necessary to ensure timely resolution of issues
- Assessed and evaluated patient physical, mental, and emotional status to assist with care needs
- Documented patient assessment findings and responses to nursing intervention to progress toward problem resolution.
RN CASE MANAGER
ROZE ROOM HOSPICE, VENTURA
Ventura, CA
11.2012 - 10.2014
- Provided bedside care to critically patients in the field, which included palliative care, comfort measures, pain and symptoms management
- Case managed 22-27 patients as assigned
- On call triage, admissions and nurse support for others in the field
- Will occasionally act as supervisor when director attended meetings or on time off
- Attended weekly/bi-weekly IDG team meetings with Medical Director and rest of clinical staff.
DIRECTOR
STAFF DEVELOPEMENT, OXNARD MANOR
OXNARD, CA
01.2012 - 11.2012
- Provided in-services, staff meetings and instruction to all clinical staff
- Interviewed nursing staff, processed background checks, license verification with BRN and BVNPT
- Trained staff and provided all the criteria for orientation
- Provided education, training and in-services per Title 22 regulations
- Acted as Interim Director of Nursing when no DON was available
- Obtained information on work history, training, education, and job skills.
RN SUPERVISOR
MDS, GLENWOOD CARE CENTER
OXNARD, CA
02.2008 - 02.2012
- Completed employee performance evaluations to identify deficiencies and recommend improvement strategies
- Documented information created reports and generated tracking files
- Attended educational workshops and reviewed professional publications to maintain competency in nursing specialty
- Presented health information and treatment options to patients and families as needed
- Performed ongoing patient assessments, notifying supervising clinician of abnormal findings.
LVN Charge Nurse
Glenwood Care and Rehabilitation
OXNARD, CA
02.2007 - 03.2011
- GLENWOOD CARE CENTER
- Trained and supervised nursing staff in proper patient care techniques
- Acted as key player in stand-up clinical meetings to communicate and identify patient status
- Assisted in making nursing staff assignments based on patient acuity and competency of staff
- Recorded vital signs to note changes and pursue more-specific investigations
- Supervised safe and effective use of equipment involved in direct patient care
- Administered medications to patients per physician's orders.
- Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
- Updated patient medical records with services provided, health conditions, and response to treatments using PointClickCare
- Documented patient care plans and progress to enable tracking history and maintain updated records.
- Reviewed staffing patterns, quantities and nursing units' census to meet resident needs and budgetary controls.
- Evaluated and monitored care and services throughout shift to improve quality levels.
- Created, implemented and evaluated programs that promoted staff recruitment, retention and development.
- Inventoried medications, supplies and equipment and distributed stock to patients.
- Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
Charge Licensed Vocational Nurse
SAINT JOHN'S PLEASANT VALLEY HOSPITAL
CAMARILLO, CA
11.2007 - 03.2008
- Duties included PASSED MEDICATIONS and provided wound care/treatment to patients on the Sub-Acute floor
- Including trach care, monitored and operated ventilators, administered oxygen
- Bag technique used when transporting patients from unit as needed to other departments in hospital
- Provided supervision and direction to alternative staff
- Administered blood transfusions, IV fluid administration and started peripheral lines.
CHARGE NURSE, LVN SUPERVISOR
Camarillo Health Care Center
Camarillo, CA
03.2006 - 06.2007
- Duties included oversee entire 99 bed facility with 4 LVN CHARGE NURSES, TREATMENT NURSE and 8 CNAs
- Developed shift assignments, Pre-Shift meetings and training
- Supervised all staff and provided direction as needed
- Bedside patient care, wound care, IV administration and PICC line dressing changes
- Monitored patients for change of condition and notified MD
- Obtained MD orders and carried out
- Patient and family teaching, discharge instructions and orders called into Pharmacy
- Medicare charting, end-shift report to RN Supervisor for next shift
- Started as Charge Nurse, LVN/MDS Coordinator, Treatment Nurse while I was attending school for LVN – RN bridge program
- I worked part-time 3-4 days a week as needed
Education
ASSOCIATE DEGREE - NURSING
West Coast University
01.2026
BACHELOR OF SCIENCE (B.S - RN TO
West Coast University, Career Care Institute
01.2011
ASSOCIATE OF SCIENCE - CHILD DEVELOPMENT
Oxnard Community College
01.2001
BSN -
North
Certification
- Certified Wound Care Ostomy Specialist, EMR - OPERATING SYSTEMS
- OASIS- COMPREHENSIVE ASSESSMENT
- HIS- COMPREHENSIVE ASSESSMENT
- KANTIME
- WELLSKY
- MCKESSON
- HCHB (HOMECARE HOMEBASE)
- NETSMART (ALLSCRIPTS)
- POINT CLICK CARE (PCC) TYPING SKILLS 35-45+ WPMS
Timeline
Director of Nursing
Life Care Centers of America - Hallmark Manor
07.2023 - Current
Director Of Clinical Services
Envision Home Health Services Of Washington
02.2023 - Current
Patient Care Manager
Assured Home Health Services, LHC Group
05.2022 - 02.2023
Director of Patient Care Services
Bridge Home Health & Hospice
01.2022 - 05.2022
Nurse Clinical Supervisor
Assisted Home Health And Hospice
02.2021 - 03.2022
Patient Care Manager
Hospice
06.2019 - 02.2021
RN Case Manager
Silverado Hospice Care
06.2018 - 06.2019
Clinical Nurse Educator
LIVINGSTON MEMORIAL VISITING NURSE ASSOCIATION
12.2017 - 12.2018
Visiting Nurse And Hospice
Care
11.2016 - 11.2017
RN CASE MANAGER
VISITING NURSE AND HOSPICE CARE
11.2016 - 12.2017
Home Health RN Case Manager
LOS ROBLES HOME HEALTH CARE SERVICES
06.2016 - 11.2017
RN CASE MANAGER
SILVERADO HOSPICE CARE
02.2015 - 06.2016
RN Case Manager
Silverado Hospice
02.2015 - 06.2016
RN CASE MANAGER
ROZE ROOM HOSPICE, VENTURA
11.2012 - 10.2014
DIRECTOR
STAFF DEVELOPEMENT, OXNARD MANOR
01.2012 - 11.2012
RN SUPERVISOR
MDS, GLENWOOD CARE CENTER
02.2008 - 02.2012
Charge Licensed Vocational Nurse
SAINT JOHN'S PLEASANT VALLEY HOSPITAL
11.2007 - 03.2008
LVN Charge Nurse
Glenwood Care and Rehabilitation
02.2007 - 03.2011
CHARGE NURSE, LVN SUPERVISOR
Camarillo Health Care Center
03.2006 - 06.2007
ASSOCIATE DEGREE - NURSING
West Coast University
BACHELOR OF SCIENCE (B.S - RN TO
West Coast University, Career Care Institute
ASSOCIATE OF SCIENCE - CHILD DEVELOPMENT
Oxnard Community College
BSN -
North