Summary
Overview
Work History
Education
Skills
Timeline
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Rose Lydon

Rose Lydon

Davie

Summary

Dynamic marketing student with a strong foundation in scheduling and media experience, eager to deepen knowledge and skills within the marketing field. Passionate about leveraging creativity and strategic thinking to enhance brand visibility and engagement. Committed to helping individuals connect with enriching experiences that broaden horizons. Prepared to contribute fresh ideas and a proactive approach to a forward-thinking marketing team.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Receptionist

DN Nail Spa
01.2023 - Current
  • Mastered the appointment database to schedule appointments that please both the clients and technicians.
  • Advocate for customers that struggle to communicate with technicians to expedite the time appointments take and increase customer satisfaction.
  • Compose advertisements on social media to increase awareness outside our regular circle.
  • Organize which technicians work with what customer to create a productive workspace.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.

Customer Service Representative

Domino's
01.2021 - 01.2022
  • Managed and guided four coworkers to produce the best work and customer service.
  • Aided customers in creating orders to ensure business was produced to ensure positive reviews increased weekly.
  • Analyzed weekly sales to locate high sales and pinpoint promotions that were the most productive.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Assistant

Neighborhood HandyMan Service
01.2021 - 01.2022
  • Allocated scarce resources to retrieve materials to deliver to job sites the quickest way possible.
  • Applied new technologies to update new information on the company making it easier for customers to contact the company.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.

Education

MBA - Marketing

Nova-Southeastern University
Davie, FL
08.2022 - Current

High-School Diploma -

Ridgewood Community Highschool
Norridge, IL
05-2022

Skills

  • Social Media Marketing
  • Client relationship building
  • Brand awareness
  • Microsoft Word
  • Excel sheets
  • Tableau
  • Time management

Timeline

Receptionist

DN Nail Spa
01.2023 - Current

MBA - Marketing

Nova-Southeastern University
08.2022 - Current

Customer Service Representative

Domino's
01.2021 - 01.2022

Assistant

Neighborhood HandyMan Service
01.2021 - 01.2022

High-School Diploma -

Ridgewood Community Highschool

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