Gifted tour professional dedicated to giving guests memorable experiences. Delivers on promised entertainment or education for site-specific tours. Focused on continuously improving tours with eclectic accurate information with dedication to "Team" excellence.
Overview
23
23
years of professional experience
Work History
Phelps-Hatheway House & Garden Museum Volunteer
Connecticut Landmarks
SUFFIELD, Connecticut
05.2023 - Current
Assisted in greeting visitors, providing directions, and answering questions about the museum's exhibits and events.
Researched historical facts related to museum artifacts for use during educational programs or lectures.
Tracked attendance and greeted guests at museum events.
Checked exhibits frequently for cleaning and maintenance needs to keep areas organized and tidy.
Served food or beverages during receptions held at the museum.
Helped maintain a safe environment by monitoring visitors and ensuring that all safety protocols were followed.
Encouraged visitors to support the museum & to become members of Connecticut Landmarks.
King House Museum Docent
Suffield Historical Society
SUFFIELD, Connecticut
04.2023 - Current
Greeted visitors to the museum and provided them with information about the exhibits.
Participated in organized special events at the museum to promote public awareness of its activities.
Coordinated & assisted with other volunteers in running tours at the King House Museum.
Encouraged visitors to support the museum & to become members of the Suffield Historical Society.
Attended staff meetings to discuss current projects and initiatives.
Production Control Coordinator
Brooks Brothers Group • Enfield, CT • July 2001-Ja
Enfield, CT
07.2001 - 01.2020
Used daily system logs to document production information, discussing issues with management.
Managed and planned production schedule to promote on-time delivery of customer orders.
Identified opportunities for improving operational efficiency through process improvement strategies.
Provided support in planning, organizing, controlling and monitoring daily retail operations.
Analyzed customer demand data to forecast future supply requirements.
Established effective communication channels between external customers and internal departments.
Education
Computer Operations Certificate - Information Technology Operations
Computer Processing Institute
East Hartford, CT
09-1978
Associate of Science - Nursing
Greater Hartford Community College
Hartford, CT
05-1978
Languages
Spanish
Limited
Portuguese
Limited
Timeline
Phelps-Hatheway House & Garden Museum Volunteer
Connecticut Landmarks
05.2023 - Current
King House Museum Docent
Suffield Historical Society
04.2023 - Current
Production Control Coordinator
Brooks Brothers Group • Enfield, CT • July 2001-Ja
07.2001 - 01.2020
Computer Operations Certificate - Information Technology Operations