Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
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Rose Maese

Staatsburg,NY

Summary

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving. Service taught compassion and empathy. Open-mindedness, leadership, and intellectual curiosity makes anything achievable.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

Island Internists
06.2021 - 08.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

High School Diploma -

Xaverian High School
Brooklyn, NY
06.2024

Skills

  • Organization skills
  • Time Management
  • Data Entry
  • Verbal and written communication
  • Leadership
  • Empathy and Compassion
  • Problem Solving

Accomplishments

1. The Music Program at Xaverian traditionally raises money through a pie sale; My idea was to allow donors to purchase more pies than they really want for their homes and have the surplus donated to a local shelter and soup kitchen (CHIPS of Brooklyn). In 2021 over 300 surplus pies were sold at $17.50 each and in 2022 453 pies were sold at $20 each amounting to over $14,300 dollars for the music program and hundreds of pies for the shelter residents and food kitchen. This tradition is now embedded and will continue after I left.


2. The compassionate crafting website is https://compassionatecrafting.my.canva.site. Unfortunately, the Instagram handle was hacked and the data was lost, but I am currently working to retrieve what I lost. I sold and handmade jewelry at farmer’s markets and Island Internist along with asking for donations on my own to raise money for the Hearts and Bones animals shelter and the ACC animal shelter (both in NYC).


3. I am currently supporting a fundraiser for Hope for a Healthier Humanity (HHH) which started as a Staten Island charity and now is international. It supports Latin American countries with resources for healthier living with clean water, nutritious food and education.


4. My hobbies include walking, piano, listening to music, harp, and travelling!!

Affiliations

  • Harper Cancer Research Institute Society
  • Aviation Association of Notre Dame (AAND)
  • Notre Dame Campus Ministry
  • AdoptaFamily Christmas Initiative (AFCI)
  • Autism Speaks
  • Hope for Healthier Humanity (HHH)
  • Hearts and Bones animal rescue
  • Notre Dame Equestrian Club
  • Fighting Together
  • Wall Street Club

Certification

  • CPR/AED Certification by the American Heart Association

Timeline

Receptionist

Island Internists
06.2021 - 08.2024

High School Diploma -

Xaverian High School
Rose Maese