Rose Marie Perez
Fort Lauderdale,FL
Summary
Reliable and hardworking hospitality professional with 18+ years of experience in guest service and high-volume operations. Seeking a Dishwasher position at Cooper's Hawk to maintain a clean, organized, and safe kitchen while supporting a team-oriented environment. Known for attention to detail, strong work ethic, and commitment to operational excellence.
Overview
21
21
years of professional experience
Work History
Remote Customer Support / Medicare Agent
Peak Plans LLC
Remote
01.2024 - 01.2025
Remote Customer Support / Medicare Agent
TrueCoverage, LLC
Boca Raton, FL
01.2020 - 01.2024
- Provided professional service, demonstrating strong communication and problem-solving skills.
- Managed multiple tasks efficiently under strict compliance standards.
- Https://chatgpt.com/?utm_source=google&utm_medium=paidsearch_brand&utm_campaign=GOOG_C_SEM_GBR_Core_CHT_BAU_ACQ_PER_MIX...
- (Highlights attention to detail, ability to follow procedures, and work under pressure-transferable skills for a busy kitchen environment.)
Hospitality Coordinator
Seminole Hard Rock Hotel & Casino
Hollywood, FL
01.2004 - 01.2007
- Maintained cleanliness and organization in high-volume guest areas and back-of-house operations.
- Assisted with guest services, reservations, and event coordination.
- Trained and supported new team members in operational procedures.
- Ensured a safe and efficient working environment while multitasking in a fast-paced setting.
Education
Certificate - Hospitality & Guest Services
Broward College
01.2015
High School Diploma -
Miramar High School
Hollywood, FL01.1989
Skills
- Kitchen Sanitation & Dishwashing
- Restaurant & Hospitality Operations
- Teamwork & Collaboration
- Physical Stamina
- Attention to Detail & Cleanliness
- Following procedures and safety standards
- Communication with Managers & Team Members
Patient care and companionship
Relationship building
Polite communication skills
Problem-solving skills
Critical thinking
Emotional support
Hygiene assistance
Personal care assistance
Client confidentiality
Physical assistance
Nutrition
Meal preparation
Social interaction
Compassionate client care
Medication coordination
Care plan adherence
Multitasking and organization
Daily living activities assistance
Daily living assistance
Disability support
Behavior redirection
Active listening
Care plan assessment
Compassionate communication
Flexible schedule and availability
Respectful and compassionate
Direct patient care
Strong ethics
Special needs care
Basic housekeeping
At-home care instruction
Flexible schedule
ADL assistance
Compassionate care
Elderly care
Safety awareness
Supportive companionship
Additional Information
Able to lift up to 50 lbs and stand/walk for long periods, Flexible with work schedules, including weekends and holidays, Committed to maintaining a clean, safe, and organized kitchen environment
Timeline
Remote Customer Support / Medicare Agent
Peak Plans LLC
01.2024 - 01.2025
Remote Customer Support / Medicare Agent
TrueCoverage, LLC
01.2020 - 01.2024
Hospitality Coordinator
Seminole Hard Rock Hotel & Casino
01.2004 - 01.2007
Certificate - Hospitality & Guest Services
Broward College
High School Diploma -
Miramar High School