Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Generic

Rose M Clayton

Scottsdale,AZ

Summary

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Knowledgeable travel management professional with good document management, problem-solving and organizational skills developed over 19+ years in field. Adept at coordinating both domestic and international travel. Handles legal paperwork and liaises with wide range of professionals with diplomacy and skill.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Data Entry Specialist

JP Morgan Chase
01.2024 - Current
  • Completed data entry tasks with accuracy and efficiency.
  • Reduced errors in data records by conducting thorough quality checks and implementing corrective measures.
  • Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
  • Updated and maintained customer information, documents and records.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
  • Used computer software to store and retrieve data.
  • Conducted audits of existing data entry processes.
  • Worked well in a team setting, providing support and guidance.

Travel Coordinator

NCS Engineers
12.2023 - Current
  • Arranged hotel accommodations, cars or drivers and all related documentation.
  • Verified and finalized arrangements to deliver smooth and efficient travel for employees.
  • Monitored travel arrangements closely to proactively handle potential disruptions or changes in plans.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
  • Utilized travel planning software to efficiently manage bookings and itineraries.

Administrative Assistant

NCS Engineers
09.2022 - 12.2023
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Admin Assistant

Pro-Tem Service Professional Placement
08.2021 - 08.2022
  • Company Overview: Working temporary assignment part-time (3 days per week) for an engineer firm in mid-town Phoenix
  • Assisting Admin Assistant in processing weekly invoices, preparing checks, mail-out checks
  • Updating check register of vendors paid, as well as input same information into Square 9 database software
  • Responsible for answering phones, opening mail, delivering mail to USPS and FED Ex carrier
  • Cleaning up database three years prior of vendors paid
  • Working temporary assignment part-time (3 days per week) for an engineer firm in mid-town Phoenix

Admin Assistant

Best Western Hotels & Resorts
10.2001 - 03.2021
  • Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the Administrative Assistant to the Human Resources VP and HR Sr Business Partner Team, Finance & Accounting Chief Financial Officer; and, Strategic Planning –Directors (3)
  • Coordinated travel arrangements, prepared Power Point presentations, scheduled meetings, maintained electronic invoice files, set up training, arranged luncheon meetings
  • Quickly became a trusted assistant known for 'can-do' attitude, flexibility and high-quality work

Education

Medical Office Assistant - Medical Terminology, Accounting

Tucson College of Business
05.1991

Skills

  • Office Management
  • Records Management
  • Database Administration
  • Spreadsheets/Reports
  • Event Management
  • Calendaring
  • Front-Desk Reception
  • Executive Support
  • Travel Coordination
  • MS Word 2020
  • MS Excel 2020
  • MS PowerPoint 2020
  • MS Visio 2020
  • MS Outlook 2020
  • MS Access 2020
  • MS Project 2020
  • MS Publisher 2019
  • Org Chart Pro Software
  • Windows 10
  • Adobe Professional Writer
  • Travel research
  • Hotel reservations
  • Multitasking
  • Multitasking Abilities
  • Organizational skills
  • Travel bookings processes
  • Microsoft office
  • Data entry
  • Self motivation

Certification

Notary, Arizona, 1997 - 2024

Software

Microsoft Office 365

AdobePro

Organizational Charts

Timeline

Data Entry Specialist

JP Morgan Chase
01.2024 - Current

Travel Coordinator

NCS Engineers
12.2023 - Current

Administrative Assistant

NCS Engineers
09.2022 - 12.2023

Admin Assistant

Pro-Tem Service Professional Placement
08.2021 - 08.2022

Admin Assistant

Best Western Hotels & Resorts
10.2001 - 03.2021

Medical Office Assistant - Medical Terminology, Accounting

Tucson College of Business

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