Rose Miguel
Orlando
Summary
Compassionate nurse with strong skills in patient care, communication, and attention to detail. Experienced in administering treatments and collaborating with healthcare teams to enhance patient outcomes.
Overview
17
17
years of professional experience
3
3
Certifications
Work History
Registered Nurse, Medical-Surgical Unit
Orlando Health Central Hospital
Orlando
01.2026 - Current
- Assessed patient conditions and monitored vital signs to ensure timely interventions in medical-surgical unit.
- Administered medications and performed treatments, ensuring adherence to physician orders and enhancing patient outcomes.
- Collaborated with interdisciplinary teams to develop patient care plans.
- Responded to emergency situations with effective clinical interventions and support.
- Implemented pre, intra-, and post-care protocols, evaluating responses to clinical interventions to facilitate safe discharge.
Nurse
Team Selected Home Care
Maitland
11.2025 - Current
- Administered medications and treatments to pediatric patients, ensuring adherence to care plans.
- Monitored vital signs and reported changes to healthcare team to facilitate timely interventions.
- Collaborated with interdisciplinary teams to ensure comprehensive patient care.
- Maintained accurate patient records and documentation in electronic systems to support continuity of care.
Customer Service Representative
OptumRx
Orlando
06.2019 - 09.2021
- Resolved customer complaints through effective communication and problem-solving, enhancing customer satisfaction and loyalty.
- Answered customer inquiries and provided accurate information regarding products and services, contributing to informed purchasing decisions.
- Assisted customers with medication inquiries and prescription refills, ensuring timely access to necessary medications.
- Documented customer interactions in compliance with company policies and standards.
Sales Floor Supervisor
Reebok Outlet
Orlando
06.2015 - 08.2021
- Engaged customers by clarifying needs and identifying solutions to successfully close sales.
- Led sales floor team to improve customer service and deepen product knowledge.
- Coordinated with management on staff scheduling and conducting performance evaluations.
- Oversaw all cash handling activities such as counting money at opening and closing shifts, reconciling registers at end-of-day shift changes.
Cashier
Kipling-VF
Orlando
10.2012 - 02.2016
- Operated cash register accurately, facilitating smooth transactions through various payment methods.
- Processed customer transactions efficiently, ensuring prompt service and customer satisfaction.
- Restocked merchandise on shelves to maintain optimal product availability for customers.
- Supported promotional activities by setting up displays and signage.
Floor Supervisor
Calvin Klein
Orlando
10.2008 - 07.2014
- Supervised daily store operations, ensuring adherence to company standards and enhancing overall efficiency.
- Maintained clean, organized, safe work environment, supporting team productivity and compliance.
- Conducted regular audits to uphold cleanliness and organization standards, contributing to customer satisfaction.
- Performed daily opening and closing procedures according to established guidelines.
Education
Associate of Science - Nursing
Rasmussen University
Orlando, FL06-2024
Associate of Arts - GeneralStudies
Valencia College
Orlando, FL05-2022
Bachelor of Science - Nursing
Valencia College
Orlando, FLSkills
- Medication administration
- Vital signs monitoring
- Pediatric care
- Patient history assistance
- Procedure observation
- Clinical rotations
- Patient assessment
- EHR documentation
- Patient care planning
- Time management
Hands-on rotations
Electronic record keeping
- HIPAA compliance
- Interdisciplinary collaboration
- Patient relationship management
- Procedure observation
- Critical thinking
Certification
Register Nurse License
Languages
- English
- French
Timeline
Registered Nurse, Medical-Surgical Unit
Orlando Health Central Hospital
01.2026 - Current
Nurse
Team Selected Home Care
11.2025 - Current
Customer Service Representative
OptumRx
06.2019 - 09.2021
Sales Floor Supervisor
Reebok Outlet
06.2015 - 08.2021
Cashier
Kipling-VF
10.2012 - 02.2016
Floor Supervisor
Calvin Klein
10.2008 - 07.2014
Associate of Science - Nursing
Rasmussen University
Associate of Arts - GeneralStudies
Valencia College
Bachelor of Science - Nursing
Valencia College