Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Low Voltage Security
04.2023 - 11.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Facilitated collaboration within team by organizing regular meetings and tracking project progress.
Maintained inventory of office supplies and placed orders.
Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
Key Holder
Bath & Body Works
07.2021 - 04.2023
Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Educated staff on strategies for handling difficult customers and challenging situations.
Marked-down clearance items and relocated merchandise to proper store areas.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Busser,Hostess,Waitress
El Gringo Mexican Restaurant
08.2018 - 05.2021
Monitored seating area and checked restrooms regularly to keep spotless.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Worked well in diverse team settings by partnering with others to complete tasks.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Answered customer questions about hours, seating, and menu information.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Used cash registers and credit card machines to cash out customers.