Rose Murssal
Brookfield,WI
Summary
Dynamic Care Manager with extensive experience at Molina Healthcare, excelling in care planning and service coordination. Proven ability to enhance client outcomes through critical thinking and effective resource utilization. Skilled in developing tailored care plans and fostering strong relationships with members and families, ensuring optimal support and satisfaction.
Experienced with members care coordination and management. Utilizes effective communication and strategic planning to ensure optimal members outcomes. Track record of building strong relationships with patients and healthcare teams to deliver high-quality care.
Caregiving professional with experience in providing quality care for elderly clients. Develops tailored care plans meeting unique needs of clients. Passionate about providing clients with high-quality care to improve quality of life.
Overview
20
20
years of professional experience
Work History
Care Manager
Molina Healthcare
05.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Assessed clients and developed plans to meet needs.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Arranged transportation and documented details of discharge transition plans.
- Maintained detailed records in compliance with agency standards and regulations.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Coordinated referrals placement for member.
- Evaluated clients progress and adjusted service plans to address areas of concern.
Caregiver Attendant
Congregational Home INC.
10.2015 - 02.2023
- Managed household tasks efficiently, ensuring a clean and comfortable environment for patients.
- Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients.
- Ensured patient safety through diligent monitoring and adherence to care plans.
- Assisted patients with daily living activities, promoting independence and dignity.
- Improved patient comfort by providing compassionate and attentive care tailored to individual needs.
Nursing Assistant
Clement Manor
07.2005 - 10.2010
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
Education
Social Work
School of Social Science
University Of Milwaukee Wisconsin05-2021
No Degree - Science
Juba Secondary School
Souther Sudan - Africa09-1988
Skills
- Care planning
- Case assessments
- Service coordination
- Policy adherence
- Quality improvement
- ADL support
- Resource utilization
- Long-term care coordination
- Patient & family support
- Client assessment
- Care transitions
- Critical thinking
- HIPAA guidelines
- Decision-making
Accomplishments
I'm dedicate to do my job with accuracy, get things done in time and great in team work.
Timeline
Care Manager
Molina Healthcare
05.2023 - Current
Caregiver Attendant
Congregational Home INC.
10.2015 - 02.2023
Nursing Assistant
Clement Manor
07.2005 - 10.2010
Social Work
School of Social Science
No Degree - Science
Juba Secondary School
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