Rose Nde
Indianapolis,Indiana
Summary
Dynamic and resourceful Personal Assistant with a strong work ethic, honed at Winners Home Care. Expert in time management and appointment scheduling, I enhanced executive efficiency and improved communication processes. Recognized for exceptional customer service skills, I consistently fostered client satisfaction and maintained confidentiality in all operations.
Professional assistant with experience in managing executive schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs and trusted for efficiency. Skills include calendar management, travel arrangements, and effective communication. Known for organizational skills and proactive problem-solving.
Overview
4
4
years of professional experience
Work History
Personal Assistant
Winners Home Care
02.2022 - Current
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Displayed absolute discretion at handling confidential information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Coordinated events and functions with attention to detail ensuring successful execution.
Customer Service Representative
Amazon
01.2021 - 02.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Bachelor In Art - Applied Linguistics
Universite D’abomey Calavi
Benin Republic 12.2015
Skills
- Time management
- Multitasking and organization
- Customer service
- Strong work ethic
- Strong communication skills
- Attention to detail
- Time management expertise
- Dedicated team player
- Appointment scheduling
- Commitment to quality and service
- Errands
- Administrative support
- Professional and mature
- Schedule management
- Resourceful
- Filing and data archiving
- Social media savvy
- Client satisfaction
Languages
English,French
Native or Bilingual
Timeline
Personal Assistant
Winners Home Care
02.2022 - Current
Customer Service Representative
Amazon
01.2021 - 02.2022
Bachelor In Art - Applied Linguistics
Universite D’abomey Calavi
Similar Profiles
Blessing ArebamenBlessing Arebamen
Home Health Aide Manager at Winners Home Care LlcHome Health Aide Manager at Winners Home Care Llc
Farah WardakFarah Wardak
Inventory Supervisor at TJX (Winners, Marshall, Home Sense)Inventory Supervisor at TJX (Winners, Marshall, Home Sense)
Tharun sai EnikapatiTharun sai Enikapati
Customer Service Associate/ Store Associate at Winners and Home SenseCustomer Service Associate/ Store Associate at Winners and Home Sense
Sebastian MurilloSebastian Murillo
Graduate Researcher at Indiana Law Enforcement Academy Assessment and ResearchGraduate Researcher at Indiana Law Enforcement Academy Assessment and Research
Kimberly ViningKimberly Vining
Advanced Practice Registered Nurse at Eskenazi Medical GroupAdvanced Practice Registered Nurse at Eskenazi Medical Group