Sales Force
Rose Njuguna
Dallas,GA
The way to get started is to quit talking and begin doing.
Walt Disney
Overview
10
10
years of professional experience
Summary
Systematic Administrative Assistant with over five years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.5
Work History
Administrative Assistant
LASERSHIP
Kennesaw, GA
02.2018 - Current
- Professional and polished presentation.
- Dispersed incoming mail to correct recipients throughout office.
- Organized meeting details and set up conference rooms according to meeting type and number of participants.
- Handle and coordinate orientations with potential Independent drivers and help with filling their paperwork.
- Maintained personnel records, including applications, performance reports and payroll records.
- Verified and logged deadlines in response to daily inquiries and requests.
- Answered phones to direct callers, schedule appointments and provide general office information.
- Gathered information to create Excel spreadsheets outlining hourly reports.
- Standardized department filing system to increase efficiency.
- Fulfilled customer inquiries completely and efficiently using critical thinking skills and communication with staff.
- Improved office efficiency, managing client correspondence, record tracking and data communications.
- Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
- Recruit new hires and completed initial interviews and skills evaluations.
- Prepare driver checks for pickups.
- Performed clerical duties, documenting communications, reporting and schedules.
- Understand and provide accurate mapping information to drivers.
- Manage transport information with EOS system.
- Coordinate pickups and drop off packages in office.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Scheduled office meetings and client appointments for team of 10-15 independent contractors
Weekend Receptionist
Roselane Health and Rehab Center
Marietta, GA
03.2017 - 10.2019
- Maintain current resident/patient and staff directory.
- Announce emergency codes and instructions over public address system as required.
- Take potential prospects on tour of center.
- Assist residents, family members, and other visitors with inquiries regarding resident and facility information.
- Accept job applications and forward them to appropriate departments
- Accept and enter residents’ payments into facility system.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Collected rent payments from clients and updated account balances.
- Assisted over 40-50 customers via phone each day
Paralegal
Vincent McBride Law Firm
Smyrna, GA
06.2017 - 01.2018
- Filed pleadings with court clerk, paying close attention to all deadlines and required paperwork.
- Drafted doc Reduced workflow downtime by effectively organizing and managing client billing and case management files.
- Prepared clients for appointments and interviews.
- Collaborated with attorneys and case reviewers to resolve legal complaints.
- Organized client calendars, prepared mailings and managed high call volumes.
- Assisted in preparing wills and real estate closings.
- Communicated pertinent information to clients via phone, email and mail.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Answered 20-30 client calls per day to respond to inquiries, using open-ended questioning skills to attain applicable information.
Administrative Assistant
Peach stone Independent Senior Living
Austell, GA
09.2015 - 04.2017
- Scheduled and coordinated tours and move-ins for prospective residents.
- Assisted in maintaining complete database of rejected and accepted tenant applications.
- Assisted in administering all tenant’s eviction notices.
- Negotiated vendor contracts for community services such as housekeeping.
- Wrote and submitted work order requests to maintenance department followed up on maintenance process with residents.
- Helped senior clerical staff complete daily workloads.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for team of 5-10 professional managers and administrators
Education
Organizational Leadership specialist Certificate - Business Management
05.2020
Supervisor/Management Specialist Certificate -
05.2020
Technical Management Specialist Certificate -
05.2020
Associate of Science - Business Administration
05.2020
Skills
- Word, Excel Access and PowerPoint
- Orientation
- Organizing mail
- Filling
- Scheduling
- Office administration
- Transporting Files
- Program Files Maintenance
- Recruiting
- Administrative support
- Time management
Timeline
Administrative Assistant - LASERSHIP
02.2018 - Current
Paralegal - Vincent McBride Law Firm
06.2017 - 01.2018
Weekend Receptionist - Roselane Health and Rehab Center
03.2017 - 10.2019
Administrative Assistant - Peach stone Independent Senior Living
09.2015 - 04.2017
Chattahoochee Technical College - Organizational Leadership specialist Certificate, Business Management
Chattahoochee Technical College - Supervisor/Management Specialist Certificate,
Chattahoochee Technical College - Technical Management Specialist Certificate,
Chattahoochee Technical College - Associate of Science, Business Administration
Certification
ABL( Asset based Lending)
Supervisor Management
Organizational Leadership
Executive Assistant
Accomplishments
- Updated and maintained company database to reflect current and accurate client records for more than 10 accounts.
- Held first-point-of-contact for all internal and external communications with executive-level officers.
- Inventory Management - Managed inventory and office budgeting for supplies for busy office of 40
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
- Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsSoftware
IBS Insight
ABL Soft
Syndtrack
Ncino
Languages
English
Full Professional
Affiliations
- None
Interests
Reading
Hiking and outdoor adventures
Traveling
Websites
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