Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ROSE NORDELUS

ORLANDO,FL

Summary

High-energy Trainer familiar with establishing clear training plans and putting together useful support materials to promote advancements in student learning. Well-versed in operating under tight schedules and with little supervision. Contributes [Number] years of experience in training, teaching and mentoring professionals in corporate environments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Overview

9
9
years of professional experience

Work History

Cashier

Universal Studios
Orlando, FL
09.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Followed company security procedures for handling large sums of money.
  • Processed sales transactions to prevent long customer wait times.
  • Discounted purchases by scanning and redeeming coupons.
  • Built and maintained productive relationships with employees.

Facilitator

Walt Disney World Resort
ORLANDO, FL
10.2020 - Current
  • Facilitated group discussions and activities to ensure successful outcomes.
  • Assessed participant learning needs in order to tailor sessions accordingly.
  • Assessed employee performance during trainings and provided feedback.

Trainer

Walt Disney World Resort
ORLANDO, FL
01.2020 - Current
  • Designed and developed training materials for new employees in the organization.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Facilitated group discussions between participants to promote active engagement in learning activities.
  • Documented all training activities including attendance records, feedback forms, surveys.
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Facilitated orientation and training classes to communicate policies and procedures to new hires.

Food and Beverage Attendant

Walt Disney World Resort
Orlando, FL
02.2015 - Current
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
  • Responded quickly to customer complaints or special requests in a professional manner.
  • Maintained a positive attitude towards coworkers and customers at all times.
  • Operated cash registers to handle both cash and card transactions, providing customers with appropriate change and receipts.
  • Greeted guests with friendliness and professionalism.
  • Participated in ongoing training to enhance job skills and knowledge.

Medical Assistant

Internal Medicine
ORLANDO, FL
09.2017 - 09.2018
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Organized patient charts before each day's clinic sessions began.
  • Collected samples from patients for laboratory testing purposes.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.

Overnight Stocker

Ross Dress for Less
ORLANDO, FL
07.2015 - 06.2016
  • Received and stocked merchandise in a timely manner.
  • Organized shelves, racks and bins to ensure product availability.
  • Restocked shelves according to plan-o-grams set up by management team.
  • Conducted price changes as needed, following established procedures.
  • Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
  • Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
  • Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Followed instructions to properly arrange merchandise items.
  • Used proper case cutting techniques to cut and sort stock loads.
  • Assessed floor displays to restock merchandise.
  • Pulled items from stock using lift equipment and added to shelves or bins.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Education

Associate of Science - Medical Assisting

Florida Career College
Orlando, FL
09-2018

Skills

  • Materials Preparation
  • Online Instruction
  • Curriculum Planning
  • Program Management
  • New Hire Training

Languages

French
Professional
Creol
Professional

Timeline

Cashier

Universal Studios
09.2023 - Current

Facilitator

Walt Disney World Resort
10.2020 - Current

Trainer

Walt Disney World Resort
01.2020 - Current

Medical Assistant

Internal Medicine
09.2017 - 09.2018

Overnight Stocker

Ross Dress for Less
07.2015 - 06.2016

Food and Beverage Attendant

Walt Disney World Resort
02.2015 - Current

Associate of Science - Medical Assisting

Florida Career College

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ROSE NORDELUS