Rose Pierre
Miramar,FL
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Hardworking employees like myself with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I am an Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Legal Administrative Assistant
Pierrot Law Group
01.2022 - 07.2023
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Helped with intake of new clients and materials by setting up files and documenting important information.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Prepared drafts of forms, letters and agreements for legal staff use.
Insurance Agent
Jk Insurance Agency
08.2021 - 01.2022
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
Concierge
Atlantic Pacific Management
07.2020 - 09.2021
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
Receptionist
Massage Envy Spa
02.2019 - 04.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Associate of Arts - Criminal Justice
Broward College
Fort Lauderdale, FL05.2022
High School Diploma -
Miramar High School
Miramar, FL06.2019
Skills
- MS Office Proficient
- Verbal and Written Communication
- Time Management
- Microsoft Office
- QuickBooks
- Appointment Scheduling
- Adobe Acrobat
- Legal Terminology
- Payment Processing
Languages
haitian creole
Native or Bilingual
Timeline
Legal Administrative Assistant
Pierrot Law Group
01.2022 - 07.2023
Insurance Agent
Jk Insurance Agency
08.2021 - 01.2022
Concierge
Atlantic Pacific Management
07.2020 - 09.2021
Receptionist
Massage Envy Spa
02.2019 - 04.2021
Associate of Arts - Criminal Justice
Broward College
High School Diploma -
Miramar High School
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