Rose Pito
Magna,UT
Summary
Seeking a challenging yet rewarding role where I can utilize the skills and knowledge I have obtained through my work history.
Overview
8
8
years of professional experience
Work History
Machine Operator
Danone North America
West Jordan, UT
03.2022 - 04.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
IT Support Engineer
It Renew
Olathe, KS
01.2020 - 03.2022
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
- Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.
Trainer/Customer Support
Sentinel Security Life
West Valley City, UT
06.2016 - 01.2020
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Took inbound calls up to 80+, made outbound calls to follow up with customer requests and took escslated calls.
- Completed tasks such as beneficiary changes, address changes, customer withdrawals and percentage changes.
Education
High School Diploma - General Studies
Mayfair High School
Bellflower, CA06.2010
Skills
- Strong Work Ethic
- Good Communication
- Attention to Detail
- Machinery Operation
- As400 experience
- Microsoft Excel, PowerPoint, Word
Timeline
Machine Operator
Danone North America
03.2022 - 04.2024
IT Support Engineer
It Renew
01.2020 - 03.2022
Trainer/Customer Support
Sentinel Security Life
06.2016 - 01.2020
High School Diploma - General Studies
Mayfair High School