Rose Porter
Fort Worth,TX
Summary
Adaptable, spirited sales professional adept at establishing positive rapport with customers, upselling products and building loyal clientele. Accomplished at achieving highest per-day sales averages by upselling orders and suggesting additional accessories. Multitasks to provide individualized service to customers in demanding and high-volume settings. Detail oriented with strong skills in organization, business communications, leadership, supervision and interpersonal relations.
Overview
10
10
years of professional experience
Work History
Parts Specialist
KPS Global
04.2022 - 06.2024
Procured the aftermarket Walmart account for the United States, Canada and Puerto Rico. Increased sales 20% in 2023. Achieved and maintained an “A” score rating for Walmart’s SDI platform. Multitasked with multiple platforms via email, fresh desk and phone by increasing sales and accumulating new Walmart stores and Walmart technicians.
ATS Agent
Airport Terminal Services
07.2019 - 12.2019
Insurance Specialist
National General
09.2018 - 04.2019
Insurance Specialist
Colonial Savings
12.2017 - 09.2018
Administration II
Records Mgmt.
08.2015 - 07.2017
Agent
New York Life.
12.2014 - 04.2015
Education
48 Hours - Business Administration
Tarrant County College
North Richland Hills, TXSkills
- MS Excel/MS Access
- Fiserv
- MS Power Point
- MS Word
- MS Outlook
- Acrobat Software
- 10 key by touch
- Banking Software
- Clerical
- Windows 7,8 &10
- OSE CS4236
- Solid PR Skills
- Technical knowledge
- Shipping and receiving
- Returns processing
- Forecasting and planning
- Sales Support
- Customer Service
- Ordering parts
- Verbal and written communication
- Invoice Processing
- Order Fulfillment
- Problem-solving skills
- Email Communication
- Cycle counting
- Coordinating paperwork
- Inventory Management
- Customer Education
- Improving customer satisfaction
- Suggestive Selling
- Vendor Relations
- Goal Setting
- Product Merchandising
- Technical acumen
- Performance Tracking
- Report Generation
- Account updating
- Delivery Coordination
- SAP understanding
- Payment Processing
- Customer relationship development
- Inventory Coordination
- Price Negotiation
- Product Recommendations
- Product and Service Sales
- Revenue Generation
- Order documentation
- Complaint Handling
- Project Management
- Sales strategy development
- Supply orders
- Team Collaboration
- Operations Management
- Product Research
- Customer Needs Assessment
- Training and coaching
Professionalaccomplishments
- Volunteered, nominated, elected and served as Volunteer Coordinator for the PSA School Board of St. Elizabeth Ann Seton Catholic School for four years.
- Planned, organized and raised funds for various charitable organizations.
- Volunteered and served as Room Parent Coordinator for eight years.
- Volunteered and served as cafeteria support three days weekly for eight years.
Quote
Celebrate your successes.
Learn from your failures.
Timeline
Parts Specialist
KPS Global
04.2022 - 06.2024
ATS Agent
Airport Terminal Services
07.2019 - 12.2019
Insurance Specialist
National General
09.2018 - 04.2019
Insurance Specialist
Colonial Savings
12.2017 - 09.2018
Administration II
Records Mgmt.
08.2015 - 07.2017
Agent
New York Life.
12.2014 - 04.2015
48 Hours - Business Administration
Tarrant County College
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