Summary
Overview
Work History
Education
Skills
References
Additional Information
Languages
Timeline
Generic

ROSE PRESNELL

New Hope,PA

Summary

Spending over 15 years in the service industry has honed within me excellent people and communication skills and an ironclad work ethic. I work remarkably well in busy atmospheres without sacrificing professionalism. The education I received has allowed me to approach any social, political, and cultural ideals with an open and curious mind; this makes me accessible to all clientele and employers. While I am proficient with most technology, I strive to learn as much and as quickly as possible in any new environment.

Overview

16
16
years of professional experience

Work History

Driver

BT Clean
01.2023 - Current
  • Followed all relevant traffic laws and safety regulations
  • Utilized GPS and other navigation tools to plan routes and stay on schedule
  • Developed plans for most efficient routes
  • Maintained professionalism and flexibility during sudden route changes and unexpected road work

Waitress

Genevieve’s Kitchen
01.2021 - 01.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business

Owner

Sólskin Cleaning Services
01.2008 - 01.2022
  • Managed day-to-day business operations
  • Consulted with customers to assess needs and propose optimal solutions
  • Trained and motivated employees to perform daily business functions
  • Developed extensive clientele and maintained long-lasting relationships

Seasonal Farmhand

Milk House Farm Market
01.2019 - 01.2021
  • Germinated, planted, and harvested seasonal fruits and vegetables
  • Managed greenhouse
  • Led market sales
  • Handled customer service

Bartender/Waitress

Chambers 19 Bar and Restaurant
01.2016 - 01.2019
  • Served high customer volumes during special events, nights, and weekends
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
  • Kept bar presentable and well-stocked to meet customer needs
  • Followed alcohol awareness procedures for preventing excessive guest intoxication
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
  • Adhered to state laws regarding alcoholic beverage services and customer regulations

Education

High School Diploma -

Bucks County Community College
Newtown, PA

High School Diploma -

St. John's College
Santa Fe, NM

Master of Science - Applied Psychology

Albright University
Reading, PA
06.2025

Skills

  • Customer Service
  • Excellent Memorization, Organization, and Problem-solving
  • Sales Expertise
  • Manual Dexterity
  • Dependable and Hardworking
  • Patient and Accessible

References

Morgan Shubert, Previous manager of Chambers 19, (267) 280 - 2871 Brian Strouse, Owner of BT Clean, (610) 864 - 9612

Additional Information

  • Volunteer at Milk House Farm Market before seasonal/full-time hire
  • Tutor for Spanish children at Lambertville Public Library once a week
  • Personal caretaker for elderly family member
  • Student member of APA

Languages

Spanish
Limited Working

Timeline

Driver

BT Clean
01.2023 - Current

Waitress

Genevieve’s Kitchen
01.2021 - 01.2023

Seasonal Farmhand

Milk House Farm Market
01.2019 - 01.2021

Bartender/Waitress

Chambers 19 Bar and Restaurant
01.2016 - 01.2019

Owner

Sólskin Cleaning Services
01.2008 - 01.2022

High School Diploma -

Bucks County Community College

High School Diploma -

St. John's College

Master of Science - Applied Psychology

Albright University

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ROSE PRESNELL