Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rose Pritchard

Jacksonville

Summary

Dynamic Replenishment Associate at Michaels Craft Store, adept in stock replenishment and customer service. Enhanced inventory accuracy through meticulous stock counts and optimized sales floor presentation, significantly reducing out-of-stock occurrences. Recognized for teamwork and effective communication, contributing to a positive shopping experience and improved operational efficiency.

Overview

14
14
years of professional experience

Work History

Replenishment Associate

Michaels Craft Store
05.2011 - Current
  • Utilized company software to manage inventory data, monitor sales trends, and generate accurate reports for management review.
  • Helped maintain a positive store atmosphere by engaging customers professionally and courteously when assisting them on the sales floor.
  • Collaborated with team members to improve overall store operations and customer satisfaction levels.
  • Maintained a safe working environment by adhering to safety guidelines during loading/unloading tasks and while operating equipment such as pallet jacks or forklifts.
  • Coordinated with sales associates to identify best-selling items and prioritize their restocking during peak shopping hours.
  • Rotated stockroom inventory for freshness.
  • Optimized space utilization within storage areas by rearranging products according to size and weight requirements while adhering to store layout guidelines.
  • Enhanced store presentation by organizing shelves, replenishing stock, and maintaining cleanliness throughout the sales floor.
  • Used hand scanners and computer tracking systems to update merchandise locations.
  • Streamlined product movement from storage areas to sales floor by utilizing proper equipment and adhering to established procedures, minimizing disruptions to customer traffic flow.
  • Increased inventory accuracy by conducting regular stock counts and updating records in the system.
  • Participated in inventory audits, identifying discrepancies or errors in stock counts for accurate record-keeping purposes.
  • Reduced out-of-stock occurrences by closely monitoring inventory levels and promptly reordering products when necessary.
  • Created attractive and eye-catching displays and end caps to promote specific stock to customers.
  • Expedited product retrieval process for customers seeking specific items not readily available on the sales floor through diligent backroom organization practices.
  • Assisted in loss prevention efforts by accurately tracking high-value items during stocking processes and reporting irregularities to management.
  • Resolved customer inquiries by locating items, providing product information, and offering additional assistance as needed.
  • Added inventory to shelves, racks, bins and displays according to restocking procedures.
  • Constructed pallets for sales floor and moved items safely using pallet jacks.
  • Supported efficient order processing by assisting with unloading trucks, unpacking merchandise, and preparing items for display.
  • Facilitated smooth workflow during high-traffic periods with timely replenishment of popular products that frequently sold out quickly on the sales floor.
  • Demonstrated adaptability during seasonal changes or promotional events with swift updates of merchandise displays based on current trends and store priorities.
  • Streamlined restocking procedures with effective communication between receiving teams and sales associates on product arrival timelines.
  • Put away received merchandise in designated location.
  • Cleaned and organized sales and stock areas.
  • Created seasonal displays to showcase new and promotional merchandise.
  • Greeted and used service model to meet customers' needs.
  • Performed section resets to match new planograms.
  • Unpacked trucks, moved merchandise, and stocked shelves to provide appealing sales floor and positive customer experience.
  • Pulled out-of-date, damaged or returned opened items to report to supervisor.
  • Used two-way radios to hear incoming messages and provide verbal responses.
  • Added price tags, adjusted signage, and built cardboard kits.
  • Leveraged keyboard and handheld units to input data on computer.
  • Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Safely and securely loaded items to prevent damage during transport.

Education

Austin Community College
Austin, TX
09.1972

Skills

  • Workplace safety
  • Sales floor support
  • Safety awareness
  • Warehouse operations
  • Stock replenishment
  • Product rotation
  • Stockroom organization
  • Barcode scanning
  • End cap builds
  • Promotional sales
  • Pricing changes
  • Stockroom rotation
  • Customer service
  • Customer service abilities
  • Stock organization
  • Customer relations skills
  • Sales assistance
  • Promotions
  • Merchandise recovery
  • Teamwork
  • Quick learner
  • Dependable and reliable
  • Attention to detail
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Warehouse safety
  • Multitasking
  • Multitasking Abilities
  • Loading and unloading
  • Reliability
  • Excellent communication
  • Team collaboration
  • Shipping and receiving
  • Active listening
  • Customer relationships
  • Stocking
  • Cleaning procedures
  • Safety procedures
  • Team coordination
  • Packing and shipping
  • Stocking and replenishing
  • Product labeling
  • Self motivation
  • Product knowledge

Languages

Spanish
Native or Bilingual

Timeline

Replenishment Associate

Michaels Craft Store
05.2011 - Current

Austin Community College
Rose Pritchard