Rose Sampoll Cruz
Ponce,PR
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Advantmed
P.R.
02.2022 - 12.2023
- Outbound calls to the doctor's offices to make sure they received our medical requests for the audits
- Scheduling audits appointments, emails dates or faxing all types of medical requests
- Worked with different health plans
Education
Bachelor's Degree In Nursing - Biology
Ponce Health Sciences University
Skills
- Excellent communication skills and leadership
- Ability to solve problems and provide efficient alternatives to help exceed company expectations
- Call center experience
- Customer Service
- Active Listening
Certification
- Best Seller of the year
- CSR Certificate
Skillslist
- Customer Service
- Word processing and typing
- Computer operations
- Filing and archiving
- Office equipment operation
- Telephone reception
- Problem solving
- Bilingual
- Fast learner and punctual
Programs
- Microsoft Office: Word
- Excel
- Power Point
- Internet
References
Given upon request
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Representative
Advantmed
02.2022 - 12.2023
Bachelor's Degree In Nursing - Biology
Ponce Health Sciences University
- Best Seller of the year
- CSR Certificate