Rose Sampoll Cruz
Ponce,PR
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Advantmed
02.2022 - 12.2023
- Outbound calls to the doctor's offices to make sure they received our medical requests for the audits
- Scheduling audits appointments, emails dates or faxing all types of medical requests
- Worked with different health plans
Education
Bachelor's Degree In Nursing - Biology
Ponce Health Sciences University
Skills
- Excellent communication skills and leadership
- Ability to solve problems and provide efficient alternatives to help exceed company expectations
- Call center experience
- Customer Service
- Active Listening
Certification
- Best Seller of the year
- CSR Certificate
Skillslist
- Customer Service
- Word processing and typing
- Computer operations
- Filing and archiving
- Office equipment operation
- Telephone reception
- Problem solving
- Bilingual
- Fast learner and punctual
Programs
- Microsoft Office: Word
- Excel
- Power Point
- Internet
References
Given upon request
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Representative
Advantmed
02.2022 - 12.2023
Bachelor's Degree In Nursing - Biology
Ponce Health Sciences University
- Best Seller of the year
- CSR Certificate
Similar Profiles
Sarah HaniskoSarah Hanisko
Learning and Development Manager at AdvantmedLearning and Development Manager at Advantmed
Patricia PattonPatricia Patton
Medical Records Technician at AdvantmedMedical Records Technician at Advantmed
David SamuelDavid Samuel
HEDIS Auditor at ADVANTMEDHEDIS Auditor at ADVANTMED
Lesliee TurnerLesliee Turner
Receptionist at AdvantmedReceptionist at Advantmed
Angely Ramos OliveroAngely Ramos Olivero
Intern at Works By SerrallesIntern at Works By Serralles