Rose Sanchez
West Islip,NY
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at Atlantic Auto Mall. Skilled in data entry and maintaining organization, I excel in high-pressure environments, ensuring efficient transaction processing and superior clerical support. My approach has consistently improved operational efficiency, showcasing my ability to manage time effectively and foster positive client relationships.
Overview
4
4
years of professional experience
Work History
Receptionist
Atlantic Auto Mall
10.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Rue21
02.2021 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
No Degree - Social Work
SUNY Stony Brook
Stony Brook, NY06.2027
High School Diploma -
Brentwood High School
Brentwood, NY06.2023
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling appointments
- File Management
- Data inputting
- Multi-line telephone operation
- Clerical Support
- Payment Processing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Atlantic Auto Mall
10.2023 - Current
Sales Associate
Rue21
02.2021 - 09.2023
No Degree - Social Work
SUNY Stony Brook
High School Diploma -
Brentwood High School
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