Rose Shannon
North Providence,RI
Summary
I am a proven team player with a track record of some initiative at Chipotle Grill, adept in time management and interactive communication. Demonstrated ability to lead under pressure, ensuring high standards of cleanliness and customer service. Skilled in cashiering and POS systems, consistently meeting quality expectations and enhancing the customer experience.
Overview
1
1
year of professional experience
Work History
Crew Member
Chipotle Grill
03.2023 - 01.2024
- Trained newer team members on procedures, customer service, and sales techniques.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Stocked shelves to organize aisles in assigned department.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
Associate of Arts - General Studies
Community College of Rhode Island
Warwick, RI01-2025
Skills
- Cashiering
- Salesmanship
- Time Management
- Point of sale system
- Interactive communication skills
- Cleaning
- Point-of-sale transactions
When I worked as a Crew Member for Chipotle Grill, there were several times when our understaffed shifts were overwhelmed by customers On one particular day, only I and one of my managers were available to open the store; no food had even been prepped, our POS was down, and customers would begin filing in by any minute As soon as I arrived at the store, I assessed the situation and quickly cleaned up the store, began prep, and prepared to inform customers about the current situation I kept my cool and maintained a professional manner, working quickly and closely to my manager, completing every task with her, and reassuring customers that their orders would be ready soon By preparing 2-3 orders at the same time, we were able to keep a relatively relaxed pace, but eventually had to call over an employee from another store to help us out Rather than refusing to open the store, I faced a dire situation head on and was able to keep the store running as smoothly as it usually did
Timeline
Crew Member
Chipotle Grill
03.2023 - 01.2024
Associate of Arts - General Studies
Community College of Rhode Island
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