ROSE STEELE
Cleveland,OH
Overview
64
64
years of professional experience
Work History
Security Officer
Oss Security
Cleveland, Ohio
01.2022 - 06.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reported suspicious activities and persons to law enforcement.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reported irregularities such as fire and safety hazards to maintenance.
- Monitored employee activities, confirming compliance with security regulations.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Permitted entry with escort for approved persons into secure locations.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Contacted law enforcement in case of unauthorized persons, documents and materials.
- Authorized entrance papers and granted or denied entrance to building.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Identified violators and escorted departing personnel to guard against theft of property.
- Secured [Number] doors in office and main building.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Cashier Team Lead
Walmart
North Olmsted, Ohio
04.2021 - 01.2022
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
- Interpreted and enforced operating instructions, procedures and safety rules.
- Monitored areas for security issues and safety hazards.
- Controlled merchandise zoning and monitored compliance with merchandising guidelines.
- Generated routine reports and professional correspondence.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Received and processed customer payments.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Processed checks, cash and credit purchases or refunds.
- Increased customer loyalty and retention.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Displayed new stock and rotated existing products.
- Educated employees on register use, merchandising and customer service.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Resolved escalated customer disputes with special actions such as discounts.
- Maintained stock within optimal levels to meet expected customer and sales levels.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Laborer Worker
People Ready Temp Service
Cleveland, OH
01.1995 - 01.2022
- Performed general labor tasks on concrete construction job sites using multiple power tools and specialized hand tools.
- Gathered and removed debris and discarded material [Timeframe] and upon final completion of construction project.
- Assisted carpenters and other tradespeople in construction, installation and repair of buildings and loaded, transported and unloaded materials, tools and supplies.
- Signaled equipment operators to facilitate alignment, movement and adjustment of machinery, equipment and materials for projects.
Machine Operator
Lewart Plastics
Cleveland, OH
05.2019 - 03.2021
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Laborer
Minute Men Staffing
Cleveland, OH
01.1985 - 01.2019
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Performed general housekeeping and cleaning tasks.
- Organized materials, tools and equipment to supply team members.
- Read and understood orders to accurately measure, cut and lay out needed materials.
- Operated equipment such as fork trucks and skidders.
- Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
- Interpreted job site supervisor's orders and technical documentation to complete accurate work.
- Managed loading and unloading of routine shipments, maintaining organized and secure materials to minimize damage.
- Recognized and reported potential project challenges and assisted with solutions.
- Operated power equipment to move materials and promote job efficiency.
- Produced parts and assemblies quickly and efficiently within tolerances.
Education
High School Diploma -
West Technical
Cleveland, OH06.1984
Skills
- Intruder Response and Removal
- Attentive and Observant
- Crisis Management Plans
- Employee and Visitor Screening
Timeline
Security Officer
Oss Security
01.2022 - 06.2022
Cashier Team Lead
Walmart
04.2021 - 01.2022
Machine Operator
Lewart Plastics
05.2019 - 03.2021
Laborer Worker
People Ready Temp Service
01.1995 - 01.2022
Laborer
Minute Men Staffing
01.1985 - 01.2019
High School Diploma -
West Technical
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