Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Group Home Staff Member
House of Hope
Orlando , FL
02.2020 - 05.2021
Provided emotional support to residents dealing with various issues.
Communicated regularly with parents and guardians regarding their child's progress.
Assisted in developing and implementing individual service plans for residents.
Provided direct care to residents, including personal hygiene and daily living skills.
Monitored resident safety and well-being on a 24 and 7 basis.
Shelter Advocate
Coalition for the Homeless
Orlando, FL
10.2012 - 12.2013
Maintained detailed records of client interactions in accordance with agency policy.
Completed reports, paperwork and documentation accurately and on time.
Performed data input to document care and services plans, needs assessments and progress notes.
Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
Shelter Advocate/Crisis Hotline
The Spring of Tampa Bay Outreach
Tampa, FL
10.2007 - 12.2011
Provided crisis intervention and advocacy services to survivors of domestic violence, sexual assault, and stalking.
Maintained detailed records of client interactions in accordance with agency policy.
Collaborated with local law enforcement to ensure that victims were safe during emergency situations.
Advised clients on housing options, such as shelters or transitional housing programs for those fleeing an abusive situation.