Summary
Overview
Work History
Education
Skills
Timeline
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Rose Threets

SACRAMENTO,CA

Summary

Skilled Care Provider with a proven track record in enhancing patient well-being and safety at In Home Support Services. Demonstrated ability to streamline processes and collaborate with healthcare teams, coupled with exceptional emotional support and direct patient care skills. Achieved significant improvements in patient health outcomes, underscoring a commitment to excellence and empathy in care delivery.

Overview

11
11
years of professional experience

Work History

Care Provider

In Home Support Services
04.2022 - Current
  • Ensured cleanliness of living spaces and maintained sanitary conditions.
  • Streamlined food prep processes with consistent focus on hygiene and order.
  • Organized medication and provided reminders according to schedule.
  • Lowered patient anxiety and stress by utilizing effective communication techniques.
  • Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s needs.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Managed challenging patient behaviors effectively by utilizing de-escalation techniques and maintaining professional composure.
  • Ensured continuity of care by maintaining accurate records of all interactions, interventions, observations, and outcomes related to each patient''s progress.

Driver

Uber And Lyft
01.2018 - 03.2022
  • Followed all relevant traffic laws and safety regulations.
  • Enhanced routes with the aid of GPS software and digital navigation tools.
  • Achieved noteworthy safety record through strict traffic law compliance.
  • Maintained quality standards upon delivery.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Tax Associate

Board of Equalization
08.2020 - 03.2021
  • Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
  • Maintained detailed records of client interactions and transactions, ensuring the highest level of accuracy and confidentiality.
  • Prepared accurate tax returns for individuals, partnerships, corporations, and non-profit organizations, maximizing deductions and credits.
  • Participated in continuing education courses to maintain professional knowledge and certifications as a Tax Associate.
  • Developed strong relationships with clients through consistent communication regarding their unique needs and goals related to taxation matters.
  • Secured and properly handled confidential data to protect against unauthorized access, improper transmission, and unapproved disclosure.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Contributed to overall team success by consistently meeting or exceeding performance metrics for quality, productivity, and client satisfaction.

Cashier

Safeway
07.2014 - 03.2017
  • Acknowledged incoming customers, providing timely responses to inquiries.
  • Facilitated customer interactions to uncover unique needs.
  • Adapted schedule and took on additional shifts to fulfill business requirements.
  • Accurately processed transactions involving cash, checks, and credit cards.
  • Cultivated enduring partnerships with clients, resulting in recurrent sales.

Education

Diploma - Business

Richmond High
Richmond, CA

Business Associate

Post University
Waterbury, CT

Skills

  • Emotional support
  • Housekeeping
  • End-of-life care
  • EMR / EHR
  • Mobility assistance
  • Grocery shopping
  • Social interaction
  • Appointment coordination
  • Direct patient care

Timeline

Care Provider

In Home Support Services
04.2022 - Current

Tax Associate

Board of Equalization
08.2020 - 03.2021

Driver

Uber And Lyft
01.2018 - 03.2022

Cashier

Safeway
07.2014 - 03.2017

Diploma - Business

Richmond High

Business Associate

Post University

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Rose Threets