Hi, I’m
Rose Tipton
Restaurant General Manager
Ventura,CA
Summary
Ambitious general manager with proven track record of creating successful food service operations, managing staff and increasing profits. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Extensive experience in menu design, ordering supplies, P&L reports, and creating innovative solutions to food service challenges. Well-versed in hospitality standards and health department regulations. Natural knack for building relationships with customers.
Overview
7
years of professional experience
Work History
Mrs. Olson's
Restaurant General Manager
01.2017 - Current
Job overview
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily/monthly sales transactions and invoices for accurate and updated financial reporting.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Ensured compliance with all health department regulations as well as company policies and procedures.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Launched new menu items to keep the offerings fresh and appealing, resulting in increased sales.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
The Lookout Bar And Grill
Bartender/Server/Supervisor
01.2017 - 08.2019
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Santa Barbara City CollegeSanta Barbara, CA
No Degree from Medical Radiologic Technology
06.2026
Buena High SchoolVentura, CA
High School Diploma
06.2007
Skills
- Customer Engagement
- Training and Development
- Business and Financial Management
- P&L Management
- Attention to Detail
- Organizational and Prioritization Skills
- Point of Sale (POS) System Operation
- Advertising and Marketing
- Inventory Management
- Health Code Compliance
- Conflict Resolution
- Labor Management
Timeline
Restaurant General Manager
Mrs. Olson's
01.2017 - Current
Bartender/Server/Supervisor
The Lookout Bar And Grill
01.2017 - 08.2019
Santa Barbara City College
No Degree from Medical Radiologic Technology
Buena High School
High School Diploma
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