Rose Tran
Tulsa,OK
Summary
Highly efficient Administrative professional well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
12
12
years of professional experience
Work History
Administrative Relief Clerk
QuikTrip Corporation
Tulsa, OK
06.2016 - Current
- Manage office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Provide quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Inform and support business leaders through consistent communication and administrative support duties.
- Provide ease of access and navigation for important data by compiling, organizing and uploading organizational documents to SharePoint database.
- Serve as primary backup for business services team, coordinator, corporate receptionist, record's generalist, and facility maintenance support for Administrative Services.
Service Center Analyst Intern
QuikTrip Corporation
Tulsa, OK
05.2021 - 10.2021
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Configured hardware, devices and software to set up work stations for employees.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Removed malware, ransomware and other threats from laptops and desktop systems.
Record's Document Clerk
QuikTrip Corporation
Tulsa, OK
08.2015 - 06.2016
- Assisted in continuous improvement activities while developing and maintaining resulting documents.
- Worked with internal staff to process documents and sent for closing.
- Maintained document control system and updated work instructions, procedures and associated databases.
- Identified areas of weakness and recommended or implemented process improvements.
Division Receptionist
QuikTrip Corporation
Tulsa, OK
03.2015 - 08.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Store Clerk
QuikTrip Corporation
Tulsa, OK
07.2010 - 02.2015
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Performed inventory control, such as counting and stocking merchandise.
Education
BBA - Information Systems
Northeastern State University
Tahlequah, OK05.2021
Skills
- Office Supply Management
- File and Database Management
- Data Entry and 10-Key
- Billing and Invoicing
- Materials Organization
- Accounts Payable and Accounts Receivable
- Stocking and Replenishing
- Customer Satisfaction
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Spanish
Elementary
Timeline
Service Center Analyst Intern
QuikTrip Corporation
05.2021 - 10.2021
Administrative Relief Clerk
QuikTrip Corporation
06.2016 - Current
Record's Document Clerk
QuikTrip Corporation
08.2015 - 06.2016
Division Receptionist
QuikTrip Corporation
03.2015 - 08.2015
Store Clerk
QuikTrip Corporation
07.2010 - 02.2015
BBA - Information Systems
Northeastern State University