Rose Vazquez
Dallas,USA
Summary
Detail-oriented team player with strong organizational skills. Adaptable and collaborative professional successful devising satisfying solutions to complex problems. Strong ability to handle multiple projects simultaneously with a high degree of accuracy. Organized leader with 13 years of experience in coordinating projects, customer engagement, and improvements.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Coordinator
Lash Group
03.2020 - Current
- Verify the accuracy of enrollment forms to confirm compliance
- Under nurse supervision, reviewed and submitted adverse events that fell out of the recommended prescribing guidelines
- Assisted with the reviewing of Medicare part D forms
- Identified and implemented improvements to increase process satisfaction
- Deliver outstanding patient services through individual projects and goals
- Kept program-related data accurate, up-to-date and easily accessible for accessibility
- Oversaw staff schedules and assignments to handle programming demands
- Monitored programming schedules, conformance to guidelines and quality
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
- Developed and maintained relationships with external partners to facilitate program operations
- Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations
- Direct, manage, and motivate the project team
Patient Care Coordinator
Theracom
01.2016 - 03.2020
- Verified the accuracy of application forms and prescriptions
- Processed and scheduled medication shipments with patients, medical offices, and third-party vendors
- Assisted pharmacist with outreach to patients to notify them of prescriptions updates
- Managed and closed out terming enrollment forms for Medicare part D patients
- Aided with projects for Manager and Quality Analyst
- Developed and implemented spreadsheets for adverse events
- Submitted Adverse events that fell out of compliance with prescribing guidelines of medication
- Consulted with patients, medical offices, and third-party vendors and gained trust while successfully balancing multiple competing responsibilities
- Communicates effectively, process management, and takes part in training associates
- Established a successful and accurate procedure for tracking and logging medications returns that is still being utilized today
- Maintained confidentiality of patient data and condition to safeguard health information.
- Contribute to the project and individual task within adequate timeframe
Assistant Co Manager
Journey Kids
09.2015 - 11.2015
- Supported with merchandising the entire store (mapping, visuals, and execution), leads team and drives sales using business acumen and business strategy, always keeps standards 100%, maintains operational and loss prevention procedures, develops and coaches’ others below me (full-time/part time employees.)
- Communicates effectively, process management, and takes part in training associates.
Pharmacy Technician Trainee
CVS Pharmacy
10.2014 - 09.2015
- Provided full cycle prescription fulfillment services for patients of varying demographics in a fast-paced setting
- Coordinated deliveries and maintained quality control by communicating with suppliers and distributors
- Consulted with patients and gained trust while successfully balancing multiple competing responsibilities.
- Improved patient satisfaction by accurately and efficiently filling prescriptions under the supervision of a licensed pharmacist.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
Retail Specialist Supervisor
UNT Retailing and Dining
01.2014 - 11.2014
- Selected to be closing supervisor to ensure end of day operations
- Established a successful and accurate procedure for tracking and logging inventory
- Communicates effectively, process management, and takes part in training associates
- Responsible for ensuring consistent high quality of food preparation, sales, and service
- Developed strong product knowledge to provide accurate information and expert advice to customers.
Assistant Manager
Burger King
08.2013 - 11.2013
- Selected to be closing supervisor to ensure end of day operations
- Established a successful and accurate procedure for tracking and logging inventory
- Communicates effectively, process management, and takes part in training associates
- Responsible for ensuring consistent high quality of food preparation, sales, and service
- Coordinated deliveries and maintained quality control by communicating with suppliers and distributors
- Balanced a cash drawer at the beginning and end of each shift.
Education
Bachelor’s Degree - Applied Arts & Sciences
University of North Texas
Denton, TX06.2020
Associate of Arts - General Studies
Central Texas College
Killeen, TX05.2016
Skills
- Project Management
- Problem Solving
- Effective Communication
- Microsoft Word, Excel, Spreadsheet
- Customer Service
- Effective Leadership
- Critical Thinking
- Project Planning
- Customer Engagement
- Flexible
- Budget Management
Certification
- , Google Project Management Professional Certification
Timeline
Program Coordinator
Lash Group
03.2020 - Current
Patient Care Coordinator
Theracom
01.2016 - 03.2020
Assistant Co Manager
Journey Kids
09.2015 - 11.2015
Pharmacy Technician Trainee
CVS Pharmacy
10.2014 - 09.2015
Retail Specialist Supervisor
UNT Retailing and Dining
01.2014 - 11.2014
Assistant Manager
Burger King
08.2013 - 11.2013
Bachelor’s Degree - Applied Arts & Sciences
University of North Texas
Associate of Arts - General Studies
Central Texas College
- , Google Project Management Professional Certification
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