Rose Walsh

Business partner and talent strategist:

• Aligned premier talent with healthcare and emerging accounts, driving business growth and market expansion. Partnered with Talent Management Directors and Sales teams across North America to develop strategic client solutions. Analyzed client needs, demand trends, and consultant transitions to proactively match candidates, successfully fulfilling 80-100 roles annually, while serving as a talent champion for 15 consultants. Leveraged client insights to identify key success factors and evaluated candidates for technical and cultural fit, delivering tailored recommendations to account teams. Leveraged technology (Workday, application tracking systems, Salesforce dashboards, and metrics) to inform business partners proactively and regularly about talent supply levels and current activities, assisted with forecasting client needs, and partnered effectively with Talent Acquisition Partners to drive near-term and long-term acquisition needs to ensure supply/demand alignment.
• Created and updated candidate profiles and consultant information in the application tracking system. Effectively utilized application tracking systems to perform searches to match the right talent to the right project.
• Led performance management reviews and coaching, compensation reviews, and professional development plans. Provided guidance by understanding their functional and technical areas of strength, personal and professional goals, and their work preferences and constraints.
• Provided essential support to the East Region Talent Management team by developing and implementing strategic talent management initiatives, including alumni engagement, onboarding, first-year plans, and comprehensive offboarding, with updated skill inventories reflecting recent consultant experiences.
• Served as a key member of project teams for AI research and strategy, consultant communications, and performance review processes.

Operations partner and office administration:

• Business Operations leader and primary support for Strategic Client Program accounts, including Johnson & Johnson, Pfizer, American Express, and Advisory Project Services, contributing to over $25 million in revenue. Communicated daily with clients to manage SOWs, PO funding, client onboarding activities, and other project details.
• Created and tracked project-related documentation, including formal client legal agreements and engagement paperwork, while ensuring that SOX controls documentation reflects the current environment and remains compliant. Prepared account activity reports, presentations, proposals, and other documentation for global team members.
• Ensured accounts receivable remained accurate and reconciled by proactively researching and resolving invoice issues as they arose. Maintained regular communication with clients to continuously reduce past-due invoices and uphold financial accuracy.
• Maintained strong working relationships with over 50 RGP consultants, serving as their local HR partner for issues related to current project engagements, employment eligibility verification, benefits enrollment, payroll activities such as time and expense, employee relations issues, and offboarding.
• Collaborated with regional operations partners to ensure the smooth and efficient operation of the practice. Developed client playbooks and train team members on processes tailored for strategic client accounts. Planned and executed key marketing events for both clients and consultants to strengthen engagement and promote collaboration.