Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rose Woods

Hope,AR

Summary

Experienced, hard worker - very familiar with sales, inventory, computer documentation, and customer service.

Overview

8
8
years of professional experience

Work History

Housekeeping and Laundry Attendant

Hope Haven Assisted Living
05.2024 - Current
  • Respond to requests from patrons for linens and toiletries.
  • Engaged with residents on room requirements and amenities to promote overall satisfaction.
  • Communicate with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.

Customer Service Representative

Foundever Corporation
09.2023 - 03.2024
  • Perform regular assessments regarding customer complaints and provide suggestions to improve customer satisfaction
  • Accurately respond to inbound phone calls using designated script, active listening skills, and extensive product knowledge to solve customer queries
  • Performed data entry on customer names, addresses, phone numbers, and FSA/HSA details into customer software

Manager

Exxon Station - Paradise Quick Stop #5
01.2017 - 09.2023
  • Handled high-volume cash deposits and ensured accurate delivery to financial institutions on behalf of the company.
  • Utilized Excel to create weekly schedules, spreadsheets, and various business documents to support daily operations.
  • Improved marketing to attract new customers and promote business.
  • Created merchandise orders including cigarette, vapes, and other tobacco related products
  • Recruited, interviewed, and hired employees.
  • Provided operational support for the opening and closing of the store, conducted sales transactions quickly and accurately, and tracked product inventory counts
  • Performed stocking and cleaning activities to ensure a pleasant shopping experience and maintained strict adherence to quality standards
  • Coordinate shipping and receiving operations, ensure accurate cycle counts, and continually monitor stock levels using inventory track systems

Education

High School Diploma -

Hope High School
Hope, AR
05.2016

Skills

  • High-Volume Cash Handling
  • Customer Service
  • Computer Literacy
  • Inventory

Timeline

Housekeeping and Laundry Attendant

Hope Haven Assisted Living
05.2024 - Current

Customer Service Representative

Foundever Corporation
09.2023 - 03.2024

Manager

Exxon Station - Paradise Quick Stop #5
01.2017 - 09.2023

High School Diploma -

Hope High School

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