Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rose Wright

Webster

Summary

Dynamic General Manager with a proven track record at Hardees Restaurant, excelling in operations management and team leadership. Spearheaded initiatives that enhanced guest satisfaction and drove sales growth. Skilled in inventory control and fostering a collaborative work environment, resulting in improved efficiency and employee engagement.

Overview

17
17
years of professional experience
1
1
Certification

Work History

General Manager

Hardees Resturamt
11.2008 - Current
  • Directed daily operations to enhance efficiency and guest satisfaction.
  • Implemented training programs for staff to improve service quality.
  • Managed inventory and supply chain processes to minimize costs.
  • Analyzed customer feedback to identify areas for operational improvement.
  • Developed marketing strategies to boost restaurant visibility and sales.
  • Led team meetings to align objectives and foster collaboration among staff.
  • Ensured compliance with health and safety regulations across all operations.
  • Optimized scheduling processes to effectively manage labor costs and resources.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.

Education

GED - Medical

Lake Sumter
Leesburg, FL

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Inventory control
  • Customer relationship management

Certification

Safe serve

Timeline

General Manager

Hardees Resturamt
11.2008 - Current

GED - Medical

Lake Sumter