Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rose A Rawls-Donald

Newark,NJ

Summary

Dynamic professional with extensive experience orchestrating fulfillment center operations. Expertise in compliance auditing, performance evaluation, and cultivating interdepartmental collaboration, resulting in significant enhancements in efficiency and productivity.

Overview

15
15
years of professional experience
4
4
Certifications
3
3
years of post-secondary education

Work History

Area Manager

Amazon
Monroe Township, NJ
02.2025 - Current
  • Oversee daily operations in fulfillment center, achieving efficiency goals
  • Conduct audits to ensure compliance with safety and quality standards
  • Facilitate interdepartmental communication to enhance operational effectiveness
  • Develop action plans with direct reports to improve operating outcomes
  • Maintain professionalism under pressure, effectively diffusing conflicts
  • Evaluated employee performance through ongoing feedback and coaching audits

Assignment Coordinator

Port Authority of NY & NJ
Jersey City, NJ
08.2024 - 10.2024
  • Coordinated scheduling for assignments across multiple projects and departments
  • Maintained accurate records and organized documentation for all assigned tasks
  • Ensured regulatory compliance during task and resource allocation.
  • Provided administrative support through efficient filing, data entry, and record keeping
  • Assisted planning staff members to streamline workflows and enhance productivity

Administrative Assistant

Newark Parking Authority
NEWARK, NJ
09.2010 - 07.2024
  • Managed phone and email correspondence to enhance communication effectiveness.
  • Facilitated daily office operations while maintaining organized filing systems.
  • Resolved inquiries promptly, elevating customer satisfaction through effective complaint handling.
  • Diffused tension during stressful situations with strong conflict resolution skills.

Education

Bachelor of Science - Supply Chain Management

Rutgers University
Newark, New Jersey, NJ
05-2024

Associate of Science - Business Administration

Essex County College
Newark, New Jersey, NJ
09.2016 - 06.2019

Skills

  • Operational efficiency
  • Compliance auditing
  • Cross-departmental communication
  • Performance assessment
  • Action plan creation
  • Resource management

Certification

Customer Service Operations - Council of Supply Chain Management Professionals/CSCMP

Timeline

Area Manager

Amazon
02.2025 - Current

Assignment Coordinator

Port Authority of NY & NJ
08.2024 - 10.2024

Associate of Science - Business Administration

Essex County College
09.2016 - 06.2019

Administrative Assistant

Newark Parking Authority
09.2010 - 07.2024

Bachelor of Science - Supply Chain Management

Rutgers University
Rose A Rawls-Donald