Roseann Byrnes

Administrative/Executive Assistant

Athletes Careers Enhanced & Secured, Inc. (ACES)

Brooklyn, NY

01.2001 - 02.2025

Demonstrated effectiveness in managing a roster of 163 players, directly contributing to the prestige and success of a top 3 worldwide agency in Baseball.
Represented Major & Minor League Baseball players in negotiating contracts and endorsements deals with leading brands like Wilson, Nike, New Balance and Underarmour.
Coordinate various aspects of players' professional lives, from shipping cars to securing living accommodations for seasons and spring training, ensuring seamless transitions and comfortable living arrangements.
Enhanced market presence through relationship building by fostering trustworthy and long lasting business and client relationships.
Manage the charity portion of the organization, including in-house signings and distribution, effectively communicating expenses and contributions for players without contracts.
Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
Answered incoming calls from clients or vendors providing assistance where necessary.
Monitored incoming emails and responded accordingly in a timely manner.
Assume full office responsibilities, including managing / ordering office supplies, renewing the lease on office equipment ie: copier, fax machines and postage meter.
Dealt with Fedex / UPS claims in result to lost packages or invoices
Developed effective filing systems for easy retrieval of information when needed.
Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
Oversaw inventory control processes ensuring availability of supplies at all times.
Ensured that all relevant paperwork was completed accurately prior to submission for approval.
Managed and tracked expenses to meet company budget requirements.
Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
Maintained company confidence and protected business operations by keeping sensitive information confidential.

Summary

Overview

Work History

Administrative/Executive Assistant

Education

High School Diploma -

Skills

Websites

Personal Information

Timeline

Administrative/Executive Assistant

High School Diploma -

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