Creative Marketing Associate with 30+ years of expertise implementing marketing strategies. Skilled graphic artist with advanced expertise in Adobe Creative Suite, Canva, and other design programs. Experienced in email campaigns, public relations, and social media. Dedicated professional skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
30
30
Years Professional Experience
Work History
Marketing Director
Civic Theatre of Allentown
06.2021 - 04.2022
Increased post Covid ticket sales to above pre-Covid sales
Planned and oversaw marketing and advertising campaigns
Utilized strong copywriting, proofreading, and editing skills
Created playbills, posters, postcards, and other marketing materials using Adobe Creative Suite
Wrote press releases and maintained media relations
Wrote copy and designed social media posts email blasts, web newsletters, ads, and brochures
Maintained and updated copy and information on web site
Maintained email and direct mail lists
Supervised freelance graphic artists in design of marketing pieces: playbills, posters, ads, brochures, and signs
Acted as liaison with ad reps and printing houses
Assisted in Identifying and targeting groups
Developed content for and maintained lobby monitors
Director of Marketing and Public Relations
DeSales University Performing Arts
05.2000 - 06.2021
Was integral member of successful campaign to generate income during Covid epidemic by presenting virtual theatre, dance, and film while other area theatres were dormant.
Planned and oversaw marketing and advertising campaigns
Utilized strong copywriting, proofreading, editing, and design skills
Designed and produced all marketing pieces for departments of theatre, dance, and film, including print and virtual playbills, email blasts, web newsletters, social media posts, ads, and brochures
Wrote press releases and maintained media relations
Maintained and updated copy and information on web site
Acted as Liaison with ad reps, printers, patrons, and University personnel
Maintained direct mail and email lists on database programs
Assisted in Identifying and targeted groups
Spearheaded campaign to present productions for deaf and vision impaired patrons
Designed signage to be displayed in theatre lobby, Including large scale photos and posters
Developed content for and maintained monitors in theatre lobby and university wide
Box Office Manager
DeSales University Theatre & PA Shakespeare Fest.
10.1995 - 08.2000
Completely and single-handedly upgraded manual ticket selling system to fully computerized box office
Collaborated with marketing director to brainstorm methods to upsell tickets to various shows using Microsoft Excel and Access to extract data for email blasts and mailing lists.
Communicated with subscribers to exchange, upgrade, renew, and purchase tickets.
Arranged delivery of tickets for bulk orders and non-local customers by printing tickets for delivery, shipping via carriers and communicating with buyers to inform of delivery status.
Utilized ticketing software and Microsoft Excel to generate performance reports, accurately documenting projected sales and attendance.
Trained and motivated 15 University student box office staff and five full-time professional PA Shakespeare Fest. box office staff to maximize ticket sales and facilitate distribution of information regarding shows and performances.
Created and maintained reports of sold tickets and payments received.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Recruited, interviewed, and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
B.A. - Liberal Arts, theatre
DeSales University
Center Valley, PA
05.1986
Skills
Ability to work independently in a high-energy, fast paced environment with demanding deadlines
High proficiency in Adobe Creative Suite: InDesign, Photoshop, Illustrator graphic design and layout
Proficiency in Microsoft Office
Experienced in Mac and Windows
Accomplishments
Computerized the DeSales University and PA Shakespeare Fest. box offices
2015 DeSales University employee of the year
Trade Media
Content Creation
Promotional Campaigns
Database Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“We should not judge people by their peak of excellence; but by the distance they have traveled from the point where they started.”