Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Roseann Esquivel

Midland,TX

Summary

Highly skilled and enthusiastic professional with more than 18 years of experience managing operations in patient-centric medical and dental offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical and dental practices by providing exceptional customer service.

Overview

19
19
years of professional experience

Work History

Business Administrator/Hospital Coordinator

Midland Kid's Dentist
10.2017 - Current
  • Developed and Maintained customer relations by providing prompt, courteous service.
  • Greeted patient and provided them with the necessary paperwork, and verified insurance information.
  • Answered calls, scheduled appointments and confirmed patient appointments.
  • Collect payments from patients.
  • Provide support and assistance to patient and families concerning hospital dental needs.
  • Schedule Dental procedures.

Hospital Coordinator

Children's Dental Center Of Midland
04.2012 - 07.2017
  • Scheduled patients for their dental procedure needs in a hospital setting.
  • Request prior authorizations.
  • answer multiple phone lines.
  • helped check-in and check-out.

Patient Advocate/Medical Assistant

Midland Community Healthcare Service
03.2005 - 05.2012
  • Refer patient out to various specialist.
  • Multitasking general office duties.
  • answering multiple phone lines, filing, taking messages, scheduling appointments, verifying insurances.
  • Billing and taking payments.
  • Helped with taking Vitals and charting in patient files.

Education

Certification in Medical Assistant - Medical Assistant

Southern Career Institute
Midland, TX
2005

High School Diploma -

Midland Senior High School
Midland, TX
05.1999

Skills

  • Administrative Support
  • Patient Services
  • Payment Processing
  • Insurance Verification
  • Phone Communication
  • Scheduling
  • Phone Communication
  • Obtaining/Charting Vitals
  • Patient Advocacy
  • Chart Preparation/filing
  • Microsoft Office

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Business Administrator/Hospital Coordinator

Midland Kid's Dentist
10.2017 - Current

Hospital Coordinator

Children's Dental Center Of Midland
04.2012 - 07.2017

Patient Advocate/Medical Assistant

Midland Community Healthcare Service
03.2005 - 05.2012

Certification in Medical Assistant - Medical Assistant

Southern Career Institute

High School Diploma -

Midland Senior High School

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Roseann Esquivel