Rose Ann Ortiz
Portland
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Art Gallery Assistant
La Pena Art Gallery-Latino Organization
05.2019 - 08.2019
- Ensured accurate record-keeping of artwork transactions by diligently updating sales documentation files.
- Maintained strong relationships with clients by providing exceptional customer service, including timely responses to inquiries and personalized art recommendations.
- Collaborated with artists and curators to develop comprehensive exhibition materials, enhancing visitor understanding of displayed works.
- Streamlined inventory management for improved organization and accessibility of artworks in storage.
- Conducted guided tours for visitors to offer insight into exhibited artworks and their historical context.
- Supported marketing efforts by creating visually appealing promotional materials for upcoming exhibitions and events.
- Maintained a clean and inviting gallery environment through regular cleaning tasks and careful arrangement of artworks.
- Expanded the gallery''s network within the arts community through attending industry events representing the gallery professionally.
- Provided essential support during exhibition installations, ensuring timely completion of gallery setups.
Preschool Teaching Assistant
Abiding Love Lutheran Church And Preschool
05.2014 - 08.2014
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Engaged and entertained children through recreational and educational activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Collaborated on developing differentiated instruction methods aimed at meeting all students'' unique strengths and weaknesses.
- Contributed to a positive school culture by actively participating in staff meetings, training workshops, and school-wide initiatives.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Strengthened gross motor skills by facilitating outdoor playtime filled with physical challenges such as balance beams, obstacle courses, or parachute games.
Peer Recovery Specialist
Austin Travis County Integral Care
06.2012 - 10.2012
- Supported clients in navigating social services systems to ensure access to necessary resources for successful recovery.
- Assisted clients in achieving their personal goals by providing continuous emotional support and resources.
- Provided crisis intervention services when needed, preventing relapse and promoting continued growth in recovery.
- Participated in ongoing training opportunities to stay current with industry trends and enhance professional expertise as a Peer Recovery Specialist.
- Increased client engagement with treatment programs by facilitating group sessions and workshops.
- Empowered clients by teaching effective communication skills, self-advocacy techniques, and coping strategies.
- Improved the overall recovery process for clients by advocating for their needs within the treatment team.
- Maintained confidentiality while sharing success stories with other professionals to promote best practices in peer recovery roles.
- Developed resource materials such as tip sheets, educational handouts, or referral guides to assist clients throughout their journey toward lasting recovery.
- Connected clients with community resources and services, fostering a strong support network for sustained recovery.
- Established trusting relationships with clients through empathetic listening, understanding, and genuine connection during one-on-one sessions.
- Created a safe space for open dialogue among peers, encouraging shared experiences and mutual support during group sessions.
- Assisted clients in identifying personal strengths and challenges, fostering self-awareness and growth towards a healthier lifestyle.
- Coordinated closely with clinical staff regarding updates on client progress or concerns that may require additional intervention or support.
- Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to each client''s unique needs.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Educated family members on addiction, mental health, and recovery principles to build a supportive environment for clients.
Administrative Assistant
Massachusetts Department Of Public Health
04.2002 - 05.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Education
Fashion Design
University of The Incarnate Word
San Antonio, TXCommunication And Journalism
Austin Community College
Austin, TXPublic And Community Service
University of Massachusetts - Boston
Boston, MAPsychology
St. Edward's University
Austin, TXSkills
- Detail Oriented
- Art handling
- Research abilities
- Adobe Creative Suite
- Creative Direction
- Office Management
- Exhibit preparation
- Mixed media
- Grant Proposal Writing
- Public lecturing
- Cultural Sensitivity
- Sales negotiation
- Multi-Line Phone Systems
- Organizational abilities
- Gallery Operations
- Art history knowledge
Timeline
Art Gallery Assistant
La Pena Art Gallery-Latino Organization
05.2019 - 08.2019
Preschool Teaching Assistant
Abiding Love Lutheran Church And Preschool
05.2014 - 08.2014
Peer Recovery Specialist
Austin Travis County Integral Care
06.2012 - 10.2012
Administrative Assistant
Massachusetts Department Of Public Health
04.2002 - 05.2011
Fashion Design
University of The Incarnate Word
Communication And Journalism
Austin Community College
Public And Community Service
University of Massachusetts - Boston
Psychology
St. Edward's University
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