Roseann Ortiz
El Paso,TX
Overview
9
9
years of professional experience
Work History
Shipping and Receiving Clerk
Elpaso Paper Box
09.2024 - 11.2024
- Inventory control Managing inventory from purchasing to shipping, including tracking and reordering
- Preparing shipping documents Creating shipping orders, work orders, and bills of lading, and keeping track of them
- Inspecting goods Verifying that products meet quality standards, identifying errors, and taking corrective action
- Loading and unloading Unloading and inspecting delivered goods to ensure that all products ordered are received
- Maintaining compliance Understanding shipping and receiving regulations to avoid legal action, fines, or damage to the company's reputation
- Monitoring inventory levels Ensuring there is a sufficient supply of shipping materials
- Purchase orders Using commercial documents to place orders to purchase materials in advance
- Receiving and signing for deliveries Recording every detail of the order, from packing items into containers to labeling them
ITW
07.2024 - 08.2024
- Auditing all material that was received ready for shipment
- Submit information by part number, location or rang of values on companies’ system
- Verifying all information is accurate before being approved
- Scanning and printing documents
- Responding to customers phone calls and emails
Uni-Trade Brokers
03.2024 - 06.2024
- Responding to emails
- Checking the quantity of the material
- Entering information into computer databases
- Identifying products damaged during transportation
- Confirming the quality of material
- Making sure the numbers are accurate before shipment
- Making sure there are no discrepancies of the products
Warehouse Auditor
Expeditors
10.2023 - 02.2024
- Counting Items
- Entering information into computer databases
- Identifying products damaged during transportation
- Confirming the quality of goods
- Audit products on pallets
- Compare and check all shipments for damage
Warehouse Associate
Wiwynn International Corporation
01.2023 - 09.2023
- Responsible for receiving, processing, labeling and storing incoming stock
- Maintaining clear records on all inventory and stock using excel PowerPoint
- Inspecting all stock for damage and keeping records of damages
- Organizing warehouse space
- Preparing orders for shipment
- Counting stock and keeping inventory records
- Recording arrival and departure times for shipments
Customer Service Representative
Continuum Global Solutions
08.2020 - 12.2022
- Open and maintain customer accounts by recording account information
- Prepare product or service reports by collecting and analyzing customer information
- Manage large amounts of inbound calls
- Generate sales leads
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure solutions
Packaging Material Handler
Intermatic Inc
05.2019 - 08.2020
- Responsible for receiving, processing, labeling and storing incoming stock
- Maintaining clear records on all inventory and stock using excel PowerPoint
- Inspecting all stock for damage and keeping records of damages
- Organizing warehouse space
- Preparing orders for shipment
- Counting stock and keeping inventory records
Shipping and Receiving Clerk
RL Jones Custom Brokers of Texas LLC
07.2017 - 05.2019
- Responsible for receiving, processing, labeling, and storing incoming stock
- Maintaining clear records on all inventory and stock using excel PowerPoint
- Inspecting all stock for damage and keeping records of damages
- Organizing warehouse space
- Preparing orders for shipment
- Counting stock and keeping inventory records
- Recording arrival and departure times for shipments
- Maintaining records for up to 24 months of all arriving stock and departing stock
- Contacting suppliers if any issues occurred with stock
Customer Service Representative
GC Services
05.2016 - 06.2017
- Open and maintain customer accounts by recording account information
- Prepare product or service reports by collecting and analyzing customer information
- Manage large amounts of inbound calls
- Generate sales leads
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure solutions
- Communicate via email and text messages as well as calls
Education
High School Education -
Penn Foster High School
Bachelor’s - psychology
Park University
11.2024
Skills
- Office Experience
- Computer Skills
- Medical Office Experience
- Multi-line Phone Systems
- Reliability
- Teamwork
- Flexibility
- Problem-solving
- Warehouse experience
- Customer service
- Microsoft office
- Clerical Experience
Timeline
Shipping and Receiving Clerk
Elpaso Paper Box
09.2024 - 11.2024
ITW
07.2024 - 08.2024
Uni-Trade Brokers
03.2024 - 06.2024
Warehouse Auditor
Expeditors
10.2023 - 02.2024
Warehouse Associate
Wiwynn International Corporation
01.2023 - 09.2023
Customer Service Representative
Continuum Global Solutions
08.2020 - 12.2022
Packaging Material Handler
Intermatic Inc
05.2019 - 08.2020
Shipping and Receiving Clerk
RL Jones Custom Brokers of Texas LLC
07.2017 - 05.2019
Customer Service Representative
GC Services
05.2016 - 06.2017
High School Education -
Penn Foster High School
Bachelor’s - psychology
Park University
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