Roseanna Chhay

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
• Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
• Enhanced team productivity by streamlining operational processes.
• Established team priorities, maintained schedules and monitored performance.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Defined clear targets and objectives and communicated to other team members.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Developed detailed plans based on broad guidance and direction.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.

Finalize visual inspection and measure parts, to declare the quality of the product.