Knowledgeable Business Administration graduate with solid background as Owner/Operator. Proven ability to manage operational aspects efficiently and drive business growth through strategic planning and execution. Demonstrated strong leadership and problem-solving skills, consistently ensuring high-quality service and customer satisfaction.
Work History
Owner/Operator
11 Years 7 Months
Rosie the Riveter Cleaning & Organizing | 01.2015 - Current
Operated a successful cleaning and organizing business, managing all aspects including marketing, client relations, and fiscal management.
Developed and implemented efficient cleaning protocols to enhance service delivery and client satisfaction.
Managed inventory of cleaning supplies, ensuring availability while minimizing waste and costs.
Independent Contractor
3 Years 4 Months
Strategy Property Management | 09.2015 - 01.2019
Delivered comprehensive cleaning and organizing services for residential and commercial properties, ensuring optimal presentation for sale or turnover.
Ensured property presentation and readiness through meticulous attention to cleanliness and organization.
Assistant Manager /Food and Beverage Hostess
Hyde Park Prime Steakhouse | 2012 - 2015
Assisted in managing daily restaurant operations to ensure high-quality service and guest satisfaction.
Implemented scheduling systems to improve workforce planning and coverage during peak hours.
Coordinated inventory management processes, optimizing stock levels and reducing waste.
Education
Associate of Business Administration Degree - General Business
Macomb Community College | Warren, MI | 05-2023
Relevant coursework Business Law, Business Communications, Principles of Marketing, E-Marketing, Consumer Behavior, Corporate Responsibility, Principles of Management
Dean’s List 2020, 2021, 2022
Associate of General Studies Degree - General Studies
Macomb Community College | Warren, MI | 05-2023
Relevant coursework Business Law, Business Communications, Principles of Marketing, E-Marketing, Consumer Behavior, Corporate Responsibility, Principles of Management
Dean’s List 2020, 2021, 2022
Skills
Client management
Property management
Client communication
Scheduling coordination
Inventory management
Property services
On-site coordination
Market analysis
Microsoft Office (Word
Excel & Outlook)
Certification
Real Estate Fundamentals — 40-Hour Michigan-Approved Course
NCI Associates, Ltd., School of Building and Real Estate Course#3040